Executive - Telesales - Travel & Tourism (1-3 yrs)

Key Responsibilities

- Make outbound calls to potential customers to promote My Air Deal's travel services and flight deals.

- Identify customer needs and provide appropriate travel solutions.

- Develop and maintain strong relationships with new and existing clients.

- Achieve and exceed sales targets and KPIs.

- Provide accurate and timely information to customers regarding flight options, pricing, and promotions.

- Handle customer inquiries and resolve any issues or concerns in a professional manner.

- Maintain detailed and accurate records of customer interactions and sales activities.

- Collaborate with the sales team to develop effective sales strategies and improve overall performance.

Qualifications

- Bachelor's or Master's in Management with specialization in Sales or Travel related degree.

Experience

- Minimum 3 years' experience in tele-sales, customer service, or a related field.

Technical and Functional Skill sets

- Excellent verbal communication and interpersonal skills.

- Strong sales and negotiation skills.

- Ability to work independently and as part of a team.

- Proficient in using CRM software and other sales tools.

- Strong organizational and time-management skills.