IT Network - Security and Cloud Specialist

Role & responsibilities: We are seeking a skilled and proactive IT Network, Security and Cloud Administrator to join our team. This role is responsible for managing and maintaining our network infrastructure, ensuring optimal performance, security, and reliability. The ideal candidate should be expertised in firewall, switch, WiFi administration, Active Directory, CrowdStrike, Zscaler, Google Workspace, Manage Engine - UEM, ServiceDesk, AD Self-Service, Cloud(AWS), and other related IT systems.

Key Responsibilities:

1. Network Setup and Configuration:

• Install, configure, and maintain network hardware (firewalls, switches, access points) and software.
• Create and manage firewall policies, site-to-site VPNs, routing, Wi-Fi, VLANs, and Radius & LDAP for VPN/WiFi access.

2. Security Management:

• Implement and maintain security measures to protect the network from unauthorised access, viruses, and other threats.
• Set up firewalls, and intrusion detection systems, and conduct regular security audits.

3. Troubleshooting and Maintenance:

• Diagnose and resolve network issues promptly to minimise downtime.
• Monitor network performance, identify bottlenecks, and implement optimisation solutions.

4. Upgrades and Updates:

• Stay updated with the latest technology trends.
• Implement network upgrades or updates to improve performance, security, and efficiency.

5. Documentation and Reporting:

• Maintain detailed documentation of network configurations, procedures, and changes.
• Generate reports on network performance and security status for management.

6. Active Directory Administration:

• Manage user and group accounts, permissions, and access control.
• Design and maintain the OU structure, manage GPOs, and ensure security and access control.
• Integrate and manage DNS and DHCP services within Active Directory.

7. CrowdStrike Administration:

• Deploy and configure CrowdStrike agents, and manage endpoint protection settings.
• Handle alerts, conduct threat hunting, and optimise policies based on threat intelligence.

8. Zscaler Administration:

• Deploy Zscaler agents, configure initial settings, and manage security policies.
• Monitor threats in real time and respond to incidents.

9. Google Workspace Migration:

• Manage user accounts and groups, secure data with DLP policies, and handle Google Workspace service health and updates.
• Provide user support and troubleshoot issues.

10. Manage Engine - UEM Administration:

• Enrol and configure devices, apply security policies and manage app deployments.
• Monitor devic health and compliance, and provide technical support.

11. ServiceDesk Administration:

• Install and configure ServiceDesk Plus, customise modules, and manage incidents and problems.
• Oversee change and release management, asset tracking, and SLA compliance.
• Maintain a knowledge base and self-service portals.

12. AD Self Service :

• Configure self-service password reset policies, multi-factor authentication, and password synchronisation.
• Generate reports on password reset activities and compliance status.

13. Cloud (AWS) Administration:

• Manage IAM users and roles, provision EC2 instances, and handle S3 storage.
• Configure VPCs, load balancers, backup policies, and disaster recovery strategies.

14. Other Activities:

• Manage AUA/KUA server environments, firewalls, WAFs, and VPNs.
• Set up and manage disaster recovery environments, EC2 replication, and file store backups to S3.
• Handle SOC management and log management for critical devices.

Preferred candidate profile:

• Masters/Bachelors degree in Computer Science, Information Technology, or a related field.
• Minimum 8+ years of experience in network and security administration.
• Proficiency in firewall, switch, and Wi-Fi administration.
• Strong knowledge of Active Directory, CrowdStrike, Zscaler, Google Workspace, Manage Engine UEM, ServiceDesk, AD Self-Service, and AWS.
• Excellent troubleshooting skills and the ability to diagnose and resolve network issues.
• Strong understanding of security principles and best practices.
• Excellent documentation and reporting skills.
• Relevant certifications (e.g., CCNA, CISSP, AWS Certified Solutions Architect) are added advantage.

Perks and benefits: Up to INR 24 lakhs per annum