Branch Business Manager

Role & responsibilities Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget • Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio. • To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) • To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning • To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. • To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes. • To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer. • To Watch closely the Competition activities and report the same to the Zonal and National teams. • To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep. • To Attract & Retain High Performers in the Team. • To Retain existing live loan customers. • To effectively liaison with law authorities for resolving conflicts if any.

Skills and Exposure:

• A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork. • Proven ability to Recruit and Retain high performing RO/RM/BSMs. • Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members. • Having good working knowledge on Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure. Page 2 of 2 • Excellent interpersonal and verbal communication skills • Ability to Work & Deliver business targets under pressure • Working knowledge of Collections/ Recoveries. • Be Accountable for Portfolio Quality of the Location.