Branch Business Manager - LAP

Role & responsibilities

• Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget

• Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio.

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.

• To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes.

• To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer.
• To Watch closely the Competition activities and report the same to the Zonal and National teams.
• To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep.
• To Attract & Retain High Performers in the Team.
• To Retain existing live loan customers. • To effectively liaison with law authorities for resolving conflicts if any.

Preferred candidate profile

Direct team managing experience mandatory Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable