Assistant Manager - Retail Sales (Broadband)

Broadband Sales Representative will be responsible to promote and sell broadband services to residential and business customers, work to identify customer needs, provide tailored solutions, and build relationships to drive sales growth.

Key Responsibilities:
Sales Target Achievement: Drive sales of broadband services in the retail sector by developing and implementing effective sales strategies.
Team Leadership: Lead and manage the retail sales team, ensuring high performance and providing coaching and support.
Customer Relationship Management: Build and maintain strong relationships with customers to ensure satisfaction and repeat business.
Market Analysis: Conduct market research to identify new opportunities, competitor activities, and customer preferences.
Sales Reporting: Prepare and present sales reports, forecasts, and KPIs to senior management on a regular basis.
Retail Operations Management: Oversee day-to-day retail operations, including inventory management, sales tracking, and ensuring that stores meet sales targets.
Promotions & Campaigns: Coordinate with the marketing team to develop promotional campaigns to increase sales of broadband services.
Customer Service Excellence: Ensure that retail stores provide excellent customer service by addressing customer inquiries and resolving issues promptly.
Training & Development: Train and motivate the sales team to improve their performance and product knowledge.