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Multi Commodity Exchange of India

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3.3

based on 110 Reviews

22 Multi Commodity Exchange of India Jobs

Technology - Vice President

Multi Commodity Exchange of India Ltd.

3.3

based on 110 Reviews

15-18 years

₹ 51 - 60L/yr (AmbitionBox estimate)

Mumbai

1 vacancy

Technology - Vice President

Multi Commodity Exchange of India

posted 28d ago

Job Role Insights

Flexible timing

Key skills for the job

Orcale Biochemistry Bfsi Production Support Compliance IT Operations Management

+ 3 more

Job Description

BE / MCA / M Tech / MSc or Other qualifications in technology provided it is supported by excellent experience credentials.

Experience

Should possess at Minimum 15-18 years of experience in Large BFSI or MIs Tech Support Function years of which at least 5 years should be at senior level having led a team of technical experts comprising of PMO, Solution Architects, Systems , Networking, Security etc professionals for production, deployment and management of technology platforms.

Job Responsibilities

Key Responsibilities: Head of Production Support and IT Operations shall be responsible for the following functions of the Exchange:

The person is Accountable for managing Application uptime in Production and his responsibility is to Observe, Run, and Scale the Production Stack for all Applications Delivered, Deployed, and made LIVE for End Customers.
Control over Application Design Software Architecture
System Architecture as designed and Deployed
Application Log management - Logging and tracing
Application Performance Monitoring with Tools (Dynatrace, App D, etc.)
Expert with Monitoring Tools and thrive in Automation
Incident notification, management, and Tracking to Closure
Updates and upgrades of various Software EOSL nodes
Ownership of DR setup of all Critical Applications
Support System Audits, VAPT cycles, and compliance-related activities
Vendor engagement and Mature practices
Create, Monitor, and Mature the Tech Ops Dashboard
Be a proactive problem-solver: Anticipate and address potential issues before they arise, ensuring seamless operations and maximum system uptime.
Master capacity management: Accurately assess the applications resource demands, making optimal use of available infrastructure to achieve efficient utilization. Every change moving in Production will have some impact on performance and processes.
Prioritize uptime guarantees: Establish robust mechanisms to mitigate system downtime, minimizing disruptions and delivering reliable services to end-users.
Champion incidents management: Develop a structured framework for timely incident resolution, escalating critical issues promptly and tracking progress until resolution.
Optimize performance: Constantly monitor and fine-tune the application to enhance performance, enabling users to leverage its capabilities to the fullest
Foster effective communication: Collaborate closely with cross-functional teams, ensuring seamless coordination and sharing insights for efficient operations
Be a continuous learner: Stay updated with the latest technologies and industry trends, driving innovation and optimizing operations for sustainable success
Embrace automation: Leverage automation tools and technologies to streamline repetitive tasks, reducing manual efforts and boosting productivity.
Cultivate vendor relationships: Establish strong partnerships with vendors, maintaining open communication channels to address concerns promptly and drive mutual success
Nurture a customer-centric mindset: Prioritize customer ( internal, external and Regulators) satisfaction by understanding their needs, valuing their feedback, and consistently delivering exceptional service.
Timely Incident reporting to management, SEBI, SCOT and Board
Work with respective teams and finalise the RCA
Implement preventive measure till permanent fix is implemented
SLA Monitoring and compliance
DR shifting as per agreed timelines