Lead UX Specialist- MSC Technology- Chennai

Greeting from MSC Technologies.!

Job Title: Lead UX Specialist

Location: Chennai (Ambattur)

Experience: 8+ years in UX design, with demonstrated leadership in UX strategy and execution.

Job Description:

We are seeking an experienced Lead UX Specialist to spearhead the design and strategy of exceptional user experiences across our digital products. In this senior role, you will lead a team of designers and collaborate closely with cross-functional teams to drive the creation of innovative, user-centered design solutions. Your expertise in understanding user needs, business objectives, and technical constraints will shape our products to be intuitive, engaging, and efficient. A strong portfolio showcasing leadership in UX design and strategy is essential.

As the Lead UX Specialist, you will oversee the design vision and drive end-to-end user experience processes, from ideation to final implementation, ensuring consistency and user-centricity across all touchpoints. You will play a key role in mentoring junior team members, advocating for user experience, and collaborating with stakeholders to align business and design goals.

Key Responsibilities:

• Define and execute the overall UX vision and strategy for product development, ensuring user-centered design principles are applied across all touchpoints.
• Lead, mentor, and manage a team of UX designers, providing guidance.
• Work closely with product managers, developers, marketing teams, and other stakeholders to align business goals with user needs and ensure design integrity.
• Conduct and oversee user research, including usability studies, interviews, and surveys, to gather insights that inform design decisions. Apply insights to improve the user experience continually.
• Create and maintain design systems and style guides to ensure consistency across products. Drive high-level design decisions, including wireframes, prototypes, user flows, and interaction models.
• Lead the iterative design process, incorporating feedback and making refinements to ensure the best possible user experience. Collaborate on design sprints and present design solutions to stakeholders.
• Champion UX best practices and act as the voice of the user within the organization. Educate teams on the value of UX and its impact on the products success.
• Partner with developers and product teams to ensure designs are technically feasible and align with product requirements. Ensure the successful handoff and implementation of designs.
• Leverage data, analytics, and user feedback to make informed design decisions. Use A/B testing and other methods to validate design choices.
• Stay current on design trends, emerging technologies, and industry best practices. Foster innovation and creative solutions that elevate the user experience.

Requirements and Skills:

• Proficiency in design tools such as Figma, Adobe XD, Sketch, InVision, and Adobe Creative Suite (Photoshop, Illustrator, etc.).
• Extensive Experience in UX design, including a proven track record of leading successful projects and teams.
• Experience leading cross-functional teams, influencing product strategy, and managing relationships with stakeholders.
• In-depth understanding of user-centered design principles, usability, and accessibility best practices.
• Ability to conduct qualitative and quantitative research, including user testing, persona development, and journey mapping.
• Excellent verbal and written communication skills. Ability to present design concepts and rationale to stakeholders and team members.
• Strong ability to identify, analyze, and solve complex design challenges creatively.
• Expertise in designing responsive and mobile-first solutions for web and mobile platforms.
• Knowledge of HTML, CSS and JavaScript is a plus to better collaborate with development teams.
• Experience creating design systems, leading design reviews, and ensuring design consistency across projects.
• Ability to analyze user behavior, conduct A/B testing, and incorporate data into design decisions.
• Bachelor’s or master’s degree in design, HCI (Human-Computer Interaction), Computer Science, or a related field.
• Must be a good team player.
• Hands on experience is a must.

Preferred Qualifications:

• Experience with Agile methodologies and design sprints.
• Familiarity with web accessibility standards and tools.
• Knowledge of UX writing, microcopy, and interaction design.

Interested candidate can share your updated resume to vasuki.gopal@msc.com