Associate Processor

Position Overview:

The LPA Order Out process job includes the conducting of the initial Loan Setup post-Underwriting. The LPA Order Out Associate will request and obtain third party documents based on the loan conditions in the file. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Essential Job Functions:

• Process loans from application to UW including but not limited to:

• Order Payoffs
• Validating Property Profiles
• Pull & Upload Purchase Agreement from Salesforce
• Insurance Order
• Pull Insurance Quote
• Label documents from Blend to eFolder
• Order Payoff
• Order Translations
• Order Credit Supplements
• MI Orders
• Collecting and analyzing documents to submit to Underwriting for final approval
• Communicating expectations, requirements and program details though established communication standards
• Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
• Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met
• Verify conditions of approval which may include customer income/assets documentation, resolves routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyances

• Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm 

• Ensure customer service surveys maintain the rating level designated by management

• Communicate with all parties involved in the transaction to keep them informed of file status

• Review and analyze all necessary documentation, including borrower docs and third-party docs

• Interpret policies while analyzing applicant information, property and documentation

• Comprehensive understanding of credit underwriting guidelines

• Must be flexible and able to work in a fast paced, potentially stressful environment

• As 100% of the work opportunities are onsite, in person attendance is required

Requirements:

• 2+ years of current experience in Financial Services with Loan Processing experience preferred

• Knowledge of processing, underwriting and closing procedures

• Excellent customer service and communication skills

• Detail oriented and excellent organizational skills

• Able to prioritize multiple competing tasks and manage time effective in a fast paced environment

• Problem-solver with strong analytical skills

• Adheres to directives, procedures and standards

• Ability to work in a paperless environment

• Candidates must be available to work outside of normal business hours when necessary

Interested candidates please reach out to me on my email ID: bindu.l@mphasis.com