Search

Jobs

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Mphasis Team. If you also belong to the team, you can get access from here

Mphasis Verified Tick

Compare button icon Compare button icon Compare
3.4

based on 8.4k Reviews

Play video Play video Video summary
filter salaries All Filters

147 Mphasis Jobs

Customer Support Officer

Mphasis Limited

 · 

3.4

 based on 8.4k Reviews

1-3 years

₹ 1.15 - 5L/yr (AmbitionBox estimate)

tooltip
This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

Customer Support Officer

Mphasis

posted 17hr ago

Job Role Insights

Flexible timing

Key skills for the job

Private Banking Customer Service Cloud Computing Customer Support Financial Services KPI

+ 1 more

Job Description

Job Summary -
Handle Inbound and Outbound calls
Coordinating with Operations and other support functions for any help related on calls
Follow the guidelines set out for calls handling
All the KPI/KRA s assigned to be met
Skills required:
Having strong English verbal language skills that enable the Associate to conduct, understand and handle free-flowing and difficult conversations on Calls, whilst comprehending and responding to the needs of each customer.
Ability to actively listen and question with purpose and in clear, concise, and understandable English to enable the Associate to understand the issues that the Customers need resolving.
Ability to provide clear explanations so that the Customer understands the information the Associate wishes to convey.
Flexible to work in rotational and night shift.
Years of experience needed - 6 to 12 months in International Customer Service and Collections
About Mphasis

Employment Type: Full Time, Permanent

Read full job description

Mphasis Interview Questions & Tips

Prepare for Mphasis Customer Support Officer roles with real interview advice

Top Mphasis Customer Support Officer Interview Questions

Q1. 1. All types of database commands- DDL, DML, DCL, TCL 2. Write a java code to reverse a given string or sentence 3. Questions based on a maj ... read more
asked in Associate Software Engineer interview
View answer (1)
Q2. Trapping Rain Water Problem Statement Given a long type array/list ARR of size N , representing an elevation map where ARR[i] denotes the e ... read more
asked in Senior Software Engineer interview
View answer (1)
Q3. Why Mphasis? What do you know about us?
asked in Associate Software Engineer interview
View answer (1)
View all 527 questions

What people at Mphasis are saying

3.0
 Rating based on 48 Customer Support Officer reviews

Likes

Work environment, less work stress, good work culture.

  • Skill development - Excellent
    • +4 more
Dislikes

Continuously process change from one domain to other

Read 48 Customer Support Officer reviews

Customer Support Officer salary at Mphasis

reported by 198 employees
₹1.1 L/yr - ₹6 L/yr
19% more than the average Customer Support Officer Salary in India
View more details

What Mphasis employees are saying about work life

based on 8.4k employees
67%
82%
68%
63%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Mphasis Benefits

Submitted by Company
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Submitted by Employees
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Work From Home
Team Outings +6 more
View more benefits

Compare Mphasis with

Cognizant

3.7
Compare

Wipro

3.7
Compare

Accenture

3.8
Compare

TCS

3.7
Compare

Infosys

3.6
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

LTIMindtree

3.8
Compare

Hexaware Technologies

3.5
Compare

KPIT Technologies

3.4
Compare

Persistent Systems

3.5
Compare

DXC Technology

3.7
Compare

Sutherland Global Services

3.6
Compare

Optum Global Solutions

4.0
Compare

FIS

3.9
Compare

eClerx

3.3
Compare

L&T Technology Services

3.3
Compare

Virtusa Consulting Services

3.8
Compare

Coforge

3.3
Compare

CGI Group

4.0
Compare

Similar Jobs for you

Customer Support Officer at Reequil India Private Limited

Chandigarh

1-2 Yrs

₹ 4-5 LPA

Trainee Transaction Processing Officer at Mphasis Limited

Pune

0-1 Yrs

₹ 3-4 LPA

Customer Service Specialist at TechMahindra BPS

Hyderabad / Secunderabad

1-4 Yrs

₹ 3.75-4.75 LPA

Customer Support Representative at Wipro

Pune

0-3 Yrs

₹ 2.25-3.5 LPA

Customer Support at HCLTech

Bangalore / Bengaluru

2-7 Yrs

₹ 3-6.5 LPA

Customer Support Professional at Coforge

Mumbai

3-8 Yrs

₹ 4-7 LPA

Apprentice at S&P Global Inc.

Ahmedabad

0-1 Yrs

₹ 3-4 LPA

Customer Support Advisor at Onecom

Gurgaon / Gurugram

2-6 Yrs

₹ 3.5-6 LPA

Customer Service Executive at Hinduja Global Solutions (HGS)

Thane, Navi Mumbai

0-3 Yrs

₹ 0.5-2.5 LPA

Operations Professional at Singularity AMC

Mumbai

0-2 Yrs

₹ 1-3 LPA

Mphasis Bangalore / Bengaluru Office Locations

View all
Bangalore / Bengaluru  (7)
Bengaluru/Bangalore, Karnataka Office
Headquarter
Mphasis Limited, Bagmane Laurel, 1st Floor, Tower A, , Bagmane Technology Park, C V Raman Nagar, Bangalore, Karnataka 560093 Bengaluru/Bangalore, Karnataka
560093
Bengaluru Office
Mphasis Limited Global Technology Village SEZ, Survey Nos. 12/1, 12/2,29 & 30, Mylasandra & Patanegere Villages, RVCE post, Kengeri Hobli, Bangalore Bengaluru
560059

Customer Support Officer

1-3 Yrs

Bangalore / Bengaluru

17hr ago·via naukri.com

Trainee Transaction Processing Officer

0-1 Yrs

Pune

17hr ago·via naukri.com

Sr Transaction Processing Officer

2-4 Yrs

Bangalore / Bengaluru

17hr ago·via naukri.com

Asst. Unit Manager - ID

2-6 Yrs

Bangalore / Bengaluru

17hr ago·via naukri.com

Closer Professional

2-4 Yrs

Pune

17hr ago·via naukri.com

Software Engineer

6-10 Yrs

Pune

17hr ago·via naukri.com

Senior Software Engineer

5-10 Yrs

Bangalore / Bengaluru

17hr ago·via naukri.com

Knowledge Specialist

1-3 Yrs

Hyderabad / Secunderabad

17hr ago·via naukri.com

Unit Manager-Process Trng-I

5-8 Yrs

Pune

17hr ago·via naukri.com

Module Lead

5-8 Yrs

Bangalore / Bengaluru

17hr ago·via naukri.com
More about working at Mphasis

Jobs from Similar Companies

Mphasis Jobs by Locations

Mphasis Jobs by Designations

write
Share an Interview