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119 Mphasis Jobs
Unit Mngr - Knowledge Services
Mphasis
posted 16hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Applying Healthcare domain knowledge, theoretical concepts etc. to undertake problem solving
Deliver assigned tasks within agreed SLA
Ensuring accurate and timely completion of transactions to meet or exceed client SLAs (Service Level Agreements)
Staying current with knowledge of products/ processes services offered by the client
Ensure 100% adherence to schedule.
Meeting and improving all defined targets like AHT, quality, schedule adherence, maintenance of reports etc..
Conduct regular One-on-One with the Team
Preparation and submission of periodic reports to client.
Ensuring complete satisfaction of the customers / clients.
Handle escalations.
Assist the Asst Manager / Operations Manager in roistering.
Motivating each Team Member, guiding, monitoring their performance and implementing corrective actions as required.
Identifying the training requirements of each Team Member and providing for the same in the appraisal sheets.
To ensure that he conducts a daily team briefing/debriefing before and after the shifts respectively.
To ensure that at no point in time the floor lacks supervision
Understanding of company policies and procedures and effectively applying the same
Absenteeism and attrition Management
Compliance
Years of experience needed -
Minimum four (2 years) years experience in Claims Adjudication.
Technical Skills:
Medical claims processing experience is a must.
Knowledge in Plan Building will be preferred.
Familiarity of Healthcare laws and legislative including the HIPAA (Health Insurance Portability and Accountability Act)
Should be good with MS Office and training reporting.
Candidate with additional experience in auditing claims will be preferred.
Advance knowledge of ICD 9 - 10 and CPT coding and general practice of claims processing.
Professional demeanor and commitment to team culture.
Good Presentation skills
Proficiency in MS Office
People Management
Coaching Skills
Look up for relevant information and update (type into) the client systems as per set procedures and policies.
Attention to detail while accomplishing tasks, meeting Weekly / Daily targets with required quality in the given timelines.
Review data for deficiencies or errors, correct any incompatibilities if possible.
Adhere to the team norms for making the overall team a cohesive one.
Ability to prioritize and manage workload.
Must be ready to work in night shifts.
Bachelor s degree
Operational experience of at least 4- 6 years
Healthcare experience: 4-5 years
Should have handled a team for 6 to 12 months
Good communication skill and ability to work well with people is essential.
Proficiency with computers is a must
Should possess basic analytical reasoning skills
Certifications Needed:
Employment Type: Full Time, Permanent
Read full job descriptionMphasis Interview Questions & Tips
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Top Mphasis Mngr Interview Questions
Q1. 1. All types of database commands- DDL, DML, DCL, TCL 2. Write a java code to reverse a given string or sentence 3. Questions based on a maj ... read more
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What Mphasis employees are saying about work life
based on 8.3k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Mphasis Benefits
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Cafeteria 
Health Insurance Soft Skill Training Job Training
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Mphasis Pune Office Locations
Pune Office
Mphasis Software & Services India P, No. 33, 2nd Floor, Sakar 10, Sassoon Road, Opp. Jehangir Hospital, Camp, Swargate
Pune
Maharashtra 411001
Maharashtra 411001
Pune Office
Mphasis Limited, Magarpatta, Cybercity, Tower IV, Magarpatta City, Hadapsar
Pune
Maharashtra 411013
Maharashtra 411013
Mphasis is hiring For Fund Accounting & Reconciliation-Bangalore
2-7 Yrs
Bangalore / Bengaluru
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