International Voice/ Chat Process Executive

We are hiring for Voice /Chat Support role (International Process)

Share your updated resumes to

Karunya - HR (7502585207)

Must Have Min 1 year of International Voice/ Chat experience

Designation : Engineer
Shift : Flexible to work in Rotational Night shift

Job location : Chennai(Ambit IT Park)
Work Model : Work from office

Week off: 2 days Rotational Week off

Immediate joiners Preferred

Primary Skills:
• Excellent Communication - for voice, email, chat support
• Should be able to communicate effectively
• Should possess good telephone and email etiquette
• Must be a graduate
• Should be willing to work in US time zones
• Must have good customer handling skills with the ability to learn networking concepts

Job Responsibility :

• Provide technical support to customers through various channels such as chat, email, and web chat.
• Troubleshoot and resolve customer issues related to software products in an efficient manner.
• Utilize problem-solving skills to identify root causes of problems and implement solutions.
• Collaborate with internal teams to escalate complex issues when necessary.
• Maintain accurate records of customer interactions using CRM software.
• Provide technical support to customers through various channels such as chat, email, and web chat.
  

Please share your updated resumes to (karunya.marimuthu@movate.com)