FP&A (BPO/Customer Experience Industry Must)

Job Title: FP&A (BPO/Customer Experience Industry Must)

Experience: 3-6 Years

Job Location: Chennai-AMBIT

Qualification: CA/CMA

Responsibilities:

• Identify and drive input metrics that drive revenue & Margin of Key accounts of the business
• Analyse the monthly MIS and provide insights on factors impacting the business performance and provide necessary inputs to the projections
• Drive margin improvement interventions with delivery, operations and sales
• Support the CDO organisation of the Digital Customer Experience business to drive invoicing, collections and business reviews.
• Participate in the annual business planning exercise and interlock number between business, delivery , finance.
• Work with business teams to evaluate new investment proposals and business cases.
• Work closely with all stakeholders and automate as many tasks as possible and feasible. Support any other ad hoc analytical requests that may come up from time to time.