Quote Representative I

JOB DESCRIPTION
Title: Quote Representative I
Location: India
Quote Representative will use all available resources and good judgment to provide resale pricing and lead-time for quotes to Mouser customers in a timely manner and will also be accountable for the on-time completion of customer BOM quotes. Quote Representative will be responsible for ensuring the highest quality results and data are provided on all quotes and Bills of Materials (BOMs) worked.

ACCOUNTABILITIES & ESSENTIAL FUNCTIONS

• Contact Mouser s suppliers to obtain all purchasing information including cost and lead-time. Communicate requirements and interact effectively with suppliers, Sales, Products and other Mouser departments to efficiently complete daily tasks.
• Exhibits excellent time management and organizational skills to efficiently complete follow-up on quotes via the proper channel(s) within Mouser s required time.
• Posses strong analytical skills in order to analyze the impact of decisions before execution; must be detail-oriented and thorough in work habits with an ability to multi-task.
• Demonstrate the highest quality of customer service and effectively interact with all internal and external business contacts.
• Effectively formats and completes BOM Quotes using advanced Excel features and Mouser s proprietary BOM tool. Scrubs BOMs to capture more line items, and conducts BOM audits to ensure accuracy of results.
• Accurately document all transactions in the quote, both internal and with the supplier.
• Support the local/regional Customer Service teams and provide support for other regions/teams as required.
• Support and participate in the company total quality process; represent the company in a professional manner.
• Show a desire to learn all facets of the role as well as to continue to expand knowledge of the business and industry.
• Learn effective quoting skills to be able to produce quotes with minimal assistance.
• Possess the desire and ability to learn and understand profit margins, markups and competitive pricing.
• Possess the desire and ability to have strong analytical and part number identification skills.
• Trustworthy and maintain confidentiality.

SKILLS & CERTIFICATIONS

• Exhibits potential for advancement to the next level Quote position.
• Exhibits working knowledge of purchasing, business marketing or sales.
• Proficient PC experience in a Microsoft Windows environment, Internet, Microsoft Word, Excel, Outlook and other software.
• Excellent verbal and non-verbal communications skills and etiquette. Interacts effectively with individuals and groups inside and outside the organization.

Education and Experience:

• Requires any Bachelors degree.

Category: Sales/Customer Service

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.