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14 Mouser Electronics Jobs
Customer Accounts Representative I
2-6 years
₹ 4 - 6.05L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
1 vacancy
Customer Accounts Representative I
Mouser Electronics
posted 18d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Title: Customer Accounts Representative I
Location: India
Customer Accounts Representatives are responsible for working closely with Customer Service Team as well as the corporate Customer Accounts Department in Texas, USA, and regional Customer Accounts Departments to provide customers with the best possible service and support.
Location: India
Customer Accounts Representatives are responsible for working closely with Customer Service Team as well as the corporate Customer Accounts Department in Texas, USA, and regional Customer Accounts Departments to provide customers with the best possible service and support.
ACCOUNTABILITIES ESSENTIAL FUNCTIONS
- Performs order releases, new account set ups, credit investigations, and collection contacts. Provides credit information to customers within specified deadlines
- Provides company credit services via telephone, internet, email, mail, and fax. Meets specified credit department objectives
- Process credit applications requests from customers, perform credit search, offer customers with credit term and limit according to policy and procedure.
- Communicates with customers and other departments within Mouser to resolve account issues, pending orders, invoice discrepancies and customer accounts reconciliations
- Processes Service Orders
- Submit EDI and portal invoices to customers designated paths.
- Determines customer needs and plans. Makes suggestions and pursues customer accounts possibilities beyond customer-initiated requests
- Processes customer orders through credit processes to meet customer requirements, verifies customer orders are processed through credit correctly
- Works effectively with customers to collect outstanding accounts and communicates with appropriate personnel regarding potential and existing problem accounts
- Possesses familiar with working knowledge of company policies, procedures, and systems.
- Understands and correctly works with multiple currencies.
- Ability to spend most of the time on the phone collecting past due invoices
- Ability to clear the credit on accounts
- Recommends accounts for Final Demand Letter and Referrals
- Assist demonstration of daily work to new member during training
- Gratify and astonish customers with service excellence.
- Other duties as assigned.
- Core Accountabilities
SKILLS CERTIFICATIONS
- PC experience in a Microsoft Windows environment, proficient with internet, email, Microsoft
- Word, Excel, Outlook, and other software.
- Professional verbal and written communication skills in English and Native language.
- Additional languages may be required.
REQUIREMENT
- Basic Qualifications
Employment Type: Full Time, Permanent
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What people at Mouser Electronics are saying
Rating based on 4 Customer Accounts Representative
reviews
Anonymous · Finance
in Bengaluru/Bangalore
Likes
Work culture, Team.
Dislikes
Appraisal and promotion.
Read 4 reviewsCustomer Accounts Representative salary at Mouser Electronics
reported by
22
employees
with 2-6
years exp.
₹3.6
L/yr - ₹6
L/yr
At
par with the average Customer Accounts Representative Salary in India
View more details
What Mouser Electronics employees are saying about work life
based on 175 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Mouser Electronics Benefits
Submitted by Company
Group Term Life Insurance (GTL) Annual Health Checkup COVID Insurance EAP Gratuity
Submitted by Employees
View more benefits 
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Mouser Electronics Bangalore / Bengaluru Office Location
Bengaluru Office
#9 Esquire Center, Second Floor, A Wing, MG Road, Bangalore 560001, India
Bengaluru
560001
View on map
560001
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