Telesales Executive (Female)

Proactively contact potential/existing customers to introduce used car offerings. Handle inbound inquiries, explain vehicle features, and convert leads into sales. Achieve sales targets, maintain customer records, and coordinate with the sales team for smooth handover. Responsibilities:

Customer Outreach:
Proactively contact potential and existing customers to introduce used car offerings.
Utilize various communication channels (phone, email, social media) to reach out to customers.
Identify and target potential customers based on their needs and preferences.
Inbound Inquiry Handling:
Respond promptly and professionally to inbound inquiries from customers.
Provide clear and informative answers to customer questions about vehicles, pricing, financing options, and other relevant information.
Address customer concerns and objections effectively.
Lead Conversion:
Guide customers through the sales process, from initial contact to closing the deal.
Explain vehicle features, benefits, and pricing in a clear and persuasive manner.
Address customer concerns and negotiate terms to reach a mutually beneficial agreement.
Close deals and secure sales.
Sales Target Achievement:
Consistently meet or exceed sales targets set by the organization.
Develop and implement effective sales strategies to achieve goals.
Track sales performance and identify areas for improvement.
Customer Relationship Management:
Maintain accurate and up-to-date customer records.
Foster positive relationships with customers through excellent service and follow-up.
Resolve customer issues and complaints promptly and professionally.
Seek feedback from customers to improve the sales process.
Team Collaboration:
Coordinate with the sales team to ensure a smooth handover process for sold vehicles.
Share information and best practices with colleagues to enhance sales performance.