Customer Care Executive

We are hiring for Customer Care Executive

If you are interested please fill up Below Form👇

https://forms.gle/CC49j4T8Lu3XvXyT8

Whats App Mr. Abhishek Arvind Meshram on 9004741674 ( Please Don't Call )

Role & responsibilities

• Receive inbound chat/call/email queries for Manmatters/Be bodywise/ Little Joys pre & post booking from the customers.
• Respond to and resolve for customer service issues with the highest quality and as per the metrics put in place.
• Document all chats/calls with regards to customer queries/complaints accurately using CRM and our Proprietary tool.Core Responsibilities
• Follow up (Chat, Call and Email) with customers in case of pending / escalated issues. Communicate clearly and effectively with customers.
• Deliver Outstanding Customer Experience to each and every Customer who has called in.
• Provide process improvement feedback to team leaders and managers, so that we can do the best for the customer.

1. Voice - Chat - Email Process All in One
2. Education - 10+2 / Graduation
3. Experience - 6 Months To 4 Year's
4. Salary Upto 30000 In-hand / Month + Incentives
5. Job Location - Marol, Andheri East
6. Shift Timings - 8 O'clock in Morning till 11 O'clock in Night
7. 9 hour's shift (No Night Shift)
8. 6 Day's Working in Week
9. Language - English & Hindi Fluent