Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Monitra Healthcare Team. If you also belong to the team, you can get access from here

Monitra Healthcare Verified Tick

Compare button icon Compare button icon Compare
2.7

based on 6 Reviews

filter salaries All Filters

4 Monitra Healthcare Jobs

Jr. Customer Care Executive

1-2 years

Hyderabad / Secunderabad

1 vacancy

Jr. Customer Care Executive

Monitra Healthcare

posted 14d ago

Job Role Insights

Flexible timing

Job Description

  1. Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
  2. Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
  3. Curating streamlined email and social media communication mediums for offers, updates and much more
  4. Dealing with customer issues and churning out an easy-to-follow solution
  5. Managing payment and delivery of customer orders
  6. Helping customers choose the right product for their requirements and budget
  7. Handling customer concerns and complaints in a timely manner
  8. Informing customers of upcoming promotions or deals
  9. Establishing a positive rapport with all clients and customers in person or via phone
  10. Forming reports based on customer satisfaction statistics and helping their team to develop new skills
  11. Fixing appointments based on the availability of customers and clients
  12. Interacting with customers to ensure they have a desirable and shareable experience

Employment Type: Full Time, Permanent

Read full job description

What people at Monitra Healthcare are saying

What Monitra Healthcare employees are saying about work life

based on 6 employees
60%
75%
66%
100%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Monitra Healthcare Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

Compare Monitra Healthcare with

Apollo Hospitals

4.1
Compare

Fortis Healthcare

4.1
Compare

Max Healthcare

4.1
Compare

Manipal Hospitals

4.2
Compare

Narayana Health

4.2
Compare

Columbia Asia

4.5
Compare

Aster Dm Healthcare

3.8
Compare

Health Care Global Enterprises

4.2
Compare

Care Hospital

4.2
Compare

TCS

3.7
Compare

Accenture

3.9
Compare

Cognizant

3.8
Compare

Wipro

3.7
Compare

Capgemini

3.8
Compare

HDFC Bank

3.9
Compare

ICICI Bank

4.0
Compare

Infosys

3.7
Compare

HCLTech

3.6
Compare

Tech Mahindra

3.6
Compare

Genpact

3.9
Compare

Similar Jobs for you

Customer Care Executive at Pawana Hospital

Pune

0-2 Yrs

₹ 2-4 LPA

Customer Care Executive at Opton Infocom Pvt Ltd

Kolkata

2-4 Yrs

₹ 3-3 LPA

Customer Care Executive at Cilory.com

Gurgaon / Gurugram

0-1 Yrs

₹ 2-3 LPA

Customer Care Executive at Dentalkart

New Delhi

1-3 Yrs

₹ 3-5 LPA

Customer Care Executive at AccorCorpo

Gurgaon / Gurugram

0-2 Yrs

₹ 1-4 LPA

Customer Care Executive at Aster Pharmacy (India)

Hubli, Mangaluru + 3

1-3 Yrs

₹ 3-6 LPA

Customer Care Executive at Roohki Home Automation

Kolkata, Mumbai + 5

2-7 Yrs

₹ 4-9 LPA

Customer Care Executive at infomatic solutions

Ahmedabad

1-3 Yrs

₹ 3-5 LPA

Customer Care Executive at Corostar bathware

Morvi

1-2 Yrs

₹ 3-4 LPA

Customer Care Executive at bigbanana

Noida

0-2 Yrs

₹ 1-4 LPA

Jr. Customer Care Executive

1-2 Yrs

Hyderabad / Secunderabad

17d ago·via naukri.com

Sr. Sales Executive

4-6 Yrs

Hyderabad / Secunderabad

17d ago·via naukri.com

Java Developer

5-8 Yrs

Hyderabad / Secunderabad

17d ago·via naukri.com

Sr. Marketing Executive

1-2 Yrs

Hyderabad / Secunderabad

17d ago·via naukri.com
write
Share an Interview