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Senior Implementation Manager
MoEngage
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
About MoEngage
MoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site messages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and engage consumers with personalized communication at every touchpoint across their lifecycle.
Fortune 500 brands and Enterprises across 35 countries use MoEngage to orchestrate their cross-channel campaigns and engage efficiently with their customers sending 50 billion messages to 500 million consumers every month!
Our vision is to build the world s most trusted customer engagement platform for the mobile-first world.
And that justifies our top ratings for service and support in Gartner Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports. We have also been recognized as one of the 25 Highest Rated Private Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor where employees reported the highest levels of satisfaction at work during the first six months of the pandemic
About the role: Senior Implementation Manager
- Own and Manage the client integration and onboarding process
- Guide client tech team through the integration process
- Plan and consult client marketing team on use cases and solutioning
- Coordinate between internal cross-functional teams
- Ensure continuity between Sales and Customer Success
- Reduce Time to Revenue Recognition and provide customers with a fast and effective on-boarding experience
Key Responsibilities:
- 6 - 9 years of experience
- Project Management skills with an organized approach
- Documentation of Integration Processes and Best Practices
- Good technical knowledge to help clients make appropriate customizations
- Experience and understanding of Rest APIs
- Experience in working on integrations with Android/iOS/other app platforms
- Exposure to Mobile App Technologies is a plus
- Experience in Front End Web Development is a plus
- Experience in CRM, marketing automation platforms is a plus
- Experience in JIRA, Zendesk or similar ticketing tools is a plus
- Exposure to Analytics tools like GA, GTM etc. nice to have
- Awareness on Information Security concepts and Best Practices
Employment Type: Full Time, Permanent
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What people at MoEngage are saying
Senior Implementation Manager salary at MoEngage
reported by
4
employees
with 6-10
years exp.
₹22.5
L/yr - ₹40
L/yr
86%
more
than the average Senior Implementation Manager Salary in India
View more details
What MoEngage employees are saying about work life
based on 107 employees
Flexible timing
Monday to Friday
No travel
Day Shift
MoEngage Benefits
Submitted by Company
HealthCare & Insurance Stock Options or Equity Performance Bonus Maternity & Paternity Leave Flexible work hours
Submitted by Employees
View more benefits 
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MoEngage Bangalore / Bengaluru Office Location
Bengaluru Office
Headquarter
1st Floor, 315 Work Avenue, Salarpuria Tower II, 22, Hosur Road, Chikku Lakshmaiah Layout, Adugodi, Koramangala
Bengaluru
560034
560034
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