Add office photos
All Filters
3 MOBtexting Jobs
Sr Tech Support Engineer
MOBtexting
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
MOBtexting, a BICS company is looking for Sr Tech Support Engineer to join our dynamic team and embark on a rewarding career journey.
- Responding to customer inquiries and resolving technical issues via phone, email, or chat
- Conducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problems
- Collaborating with development teams to escalate and resolve complex technical issues
- Maintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materials
- Communicating with customers and internal stakeholders to provide status updates on issue resolution
- Strong technical background and understanding of hardware and software systems
- Excellent communication and interpersonal skills
- Experience with CRM and ticketing systems
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Sr. Tech Support Engineer roles with real interview advice
People are getting interviews at MOBtexting through
People are getting interviews through
(based on 3 MOBtexting interviews)
Job Portal
67%
33% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at MOBtexting are saying
What MOBtexting employees are saying about work life
based on 9 employees
Flexible timing
Monday to Friday
No travel
MOBtexting Benefits
View more benefits
Compare MOBtexting with
Gupshup
Compare
Kaleyra
Compare
RouteMobile
Compare
mGage
Compare
ValueFirst Digital Media
Compare
Textlocal
Compare
Spring Edge
Compare
MyOperator
Compare
Bosch Global Software Technologies
Compare
Microsoft Corporation
Compare
Compare
SAP
Compare
24/7 Customer
Compare
Thomson Reuters
Compare
VMware Software
Compare
OpenText Technologies
Compare
Temenos
Compare
Globant
Compare
Chetu
Compare
Zoho
Compare
Share an Interview