Executive Customer Support

Role Description:

• As a Customer Service Associate, you have very clear purpose to prevent issues, solve queries, and delight our customers.
• You'll be the first point of contact for our PAN INDIA customers by answering their requests

through phone and email this includes everything from order and product questions to payment matters website guidance.

• Also make outbound to collect feedback from the customers.
• Our Customer Service associates use a variety of tools to navigate, research, and review solutions and communicate effectively with customers.
• Looking for a Candidate who can speak Hindi & English fluently.

Qualifications:

• Bachelor's degree in any field
• Strong communication skills in English (both written and oral fluency) and Hindi (oral fluency).
• All throughout your shift, you are expected to receive/make calls and assist our customers on the tickets raised.
• The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment.
• Strong analytical and problem-solving skills