Inbound Banking Hindi Voice Process

Job Description:

WORK FROM OFFICE ONLY

We are looking for dynamic professionals who can make inbound calls to solve Customer queries & complaints.
Candidate should be a graduate and willing to work in rotational Shift.

Handle customer complaints provide appropriate solutions and alternatives within time limits.
Provide accurate, valid & complete information by using the right methods/ tools.

Identify and assess customer needs to achieve customer satisfaction.

Required Candidate profile:

Candidate with call center experience preferable but Freshers can also apply.
Candidate must have good command in English and Hindi.

Handling calls/queries/ requests pertaining to product and service for inbound calls effectively.
Immediate joiners are preferred.