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Mitel

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3.5

based on 99 Reviews

16 Mitel Jobs

Internal Audit Program Manager

Mitel Networks Corporation

3.5

based on 99 Reviews

4-8 years

Bangalore / Bengaluru

1 vacancy

Internal Audit Program Manager

Mitel

posted 6d ago

Job Role Insights

Flexible timing

Job Description

Following on the Mitel strategy, objectives, and goals for the Mitel Management System program related to specific ISO standards and internal Policies.
Manage and execute Management System and ISO related actions to achieve required certification levels.
Manage and operate an internal audit program on collaboration with internal auditors.
Monitor the status of non-conformities and audit findings, communicate cross-functionally to implement corrective actions on time.
Perform internal audits or surveys in strong collaboration with business representatives and Subject Matter experts to identify improvement areas.
Perform Data analytics by extracting key insights from relevant data sources to be reported to relevant stakeholders.
Lead quality initiatives and drive actions to create and execute corrective actions and their effectiveness.
Create/ update and maintain a library of key documents
Mitel Management System related Policies, procedures, templates and definitions
Support and consult the Leadership team and functions on all levels with best practice techniques and tips.
Develop and implement training methods, materials, and modules to enable and improve the organization to learn and apply quality management practices.
Operate ISO related activities
Manage and maintain the Mitel Internal ISO Audit Program in collaboration with internal auditors.
Perform internal ISO audit interview sessions including preparation and audit documentation.
Join external audits and support audit sessions as Subject Matter expert.
Manage, maintain and coordinate the update of Audit plans and Corrective Action reports.
Assist the continuous improvement process by managing audit findings and their closure.
Collaborate with cross-functional leaders of all functions and at all levels to create organizational awareness and importance of quality management across the organization.
Advice and support the Senior Management team related to ISO / normative business standards.
Support Management System Managers in the countries / HQ functions.
Support the annual external audit program and onboarding of new locations to the ISO Multi-Site certificates.
Support execution of Management Reviews.

Requirements:

Any Graduate or Post Graduate
at least 4+ years of experience
ISO internal or lead Auditor certificates: ISO 9001 and ISO 14001 required.
ISO internal or lead Auditor certificates: ISO 20000-1 ISO and 27001 desired
Experience in ISO Management System management and conducting ISO audits.
Robust understanding about Communication industry
Ability to investigate, report and resolve incidents.
Understanding of process management and continuous improvement
Ability to write well-structured policies and internal documents as per established ISO standards.
Excellent analytical, organizational and communication skills
Fluent English language skills
Flexible to work in different timezone
This is a Contractual position.