Assistant Manager - Medical Operations

Job Description:

The Assistant Manager - Medical Operations shall be responsible for daily operations and administrative functions of medical services, ensuring efficient workflow, patient care quality, and compliance with regulatory standards. This role involves leading a team of healthcare professionals, coordinating with other departments, and optimizing processes to enhance the patient experience, staff performance, and resource management.

Key Roles & Responsibilities:

1. Manage day-to-day operations of medical services, including scheduling, resource allocation, and workflow improvements.

2. Develop and implement operational policies and procedures to ensure effective and efficient service delivery.

3. Supervise, train, and mentor clinical and administrative staff.

4. Foster a collaborative and supportive work environment, ensuring that staff members have the tools and knowledge needed to perform their roles effectively.

5. Monitor patient care services to ensure high standards and continuous quality improvement.

6. Implement quality metrics, evaluate performance data, and make adjustments as needed.

7. Manage budgets, resources, and supplies to ensure optimal operational efficiency.

8. Work closely with finance and procurement teams to control costs and forecast resource needs.

9. Ensure compliance with healthcare regulations, licensing requirements, and internal policies.

10. Prepare for and facilitate audits and regulatory reviews, addressing any identified issues promptly.

11. Coordinate with other departments (e.g., nursing, patient services, and billing) to align operational goals and improve patient outcomes.

12. Serve as a point of contact for internal and external stakeholders, providing updates on operational performance and addressing concerns.

13. Analyze performance data to identify areas for improvement.

14. Lead or participate in initiatives aimed at process optimization, patient satisfaction, and operational efficiency.

Requirement:

1. BDS, BHMS, BAMS or MBBS with Masters in healthcare administration or a related field

2. 3 - 5 years of experience in healthcare management, with a focus on medical operations or clinical administration.

3. Strong understanding of healthcare regulations, operational best practices, and quality assurance.

4. Excellent communication, leadership, and organizational skills.

5. Proficiency in healthcare information systems and data analysis.

Interested Candidate can share your profile to people.hr@vrhpune.com