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Account Manager
MiQ Digital
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Client Management:
- Develop client specific strategy alongside stakeholders from Sales, Solutions, Trading, DnA and Marketing teams.
- Execute strategy either independently or collaboratively (with support from AM Lead).
- Confidently pivot focus and priorities based on new information whilst steering towards the end goal.
- Protect and grow MiQ s key accounts via upsell/cross sell.
- Actively listen to stakeholders and clients to understand their needs, and identify opportunities and solutions that cater to those needs.
- Flex to the needs of each client without compromising MiQ in the process and resolve any issues swiftly and without fallout.
- Maintain regular communication with all accounts including scheduling, hosting and supporting in face-to-face meetings, entertainment & business reviews.
- Maintain strong knowledge of industry trends and the impact of these on MiQ and our clients.
Operations & Innovation:
- Protect and grow MiQ s accounts via upsell/cross sell
- Ensure SLAs are met and campaign operations are seamless
- Resolve client issues quickly and without fallout
- Maintain regular communication with all accounts across patch including scheduling and hosting face-to-face meetings, entertainment & business reviews
- View problems in new ways, consistently suggest novel approaches for all types of challenges.
- Proactively seek to pilot, validate, and improve new ideas or methods.
- Is motivated by learning opportunities and asks questions.
- Collaborate with Sales, Trading, Solutions & Analysis to drive performance for respective accounts.
Insight Delivery:
- Proactively connect multiple data points to deliver insight driven solutions for clients.
- Recognize patterns and points of differentiation to deliver robust and actionable insights.
- Offer constructive feedback and present proactive recommendations throughout campaigns.
Who are your stakeholders?
- Deliver ideas and concepts to external stakeholders with authority, to persuade and influence decisions.
- Acts as a trusted advisor to internal and external stakeholders; sought out as a sounding board.
- Honestly and proactively challenges internal/external stakeholders ideas respectfully.
- Continually works to expand networks by building relationships internally and across the industry.
What you ll bring
- 2+ years of industry experience in similar role
- Working in a team environment
- Client facing experience
- High attention to detail
- Reliable
- Extremely organized
- Proactive
- Motivated by learning opportunities and asks questions
- Excellent communication skills
- Alignment with MiQs core values/culture
- A can-do attitude, with a dream to grow alongside us
What impact will you create?
- Proactively connect multiple data points to deliver insight driven solutions for clients.
- Recognise patterns and points of differentiation to deliver robust and actionable insights.
- Offer constructive feedback and present proactive recommendations throughout campaigns.
Employment Type: Full Time, Permanent
Functional Areas: Marketing
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People are getting interviews at MiQ Digital through
People are getting interviews through
(based on 16 MiQ Digital interviews)
Job Portal
Campus Placement
Referral
Company Website
49%
19%
13%
13%
6% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at MiQ Digital are saying
Accounts Manager salary at MiQ Digital
reported by
2
employees
₹6.1
L/yr - ₹7.8
L/yr
21%
less
than the average Accounts Manager Salary in India
View more details
What MiQ Digital employees are saying about work life
based on 85 employees
Flexible timing
Monday to Friday
No travel
Day Shift
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