Minkasu, Inc. an innovative mobile payments company based in Silicon Valley, California, USA, is looking for a Director, Services to lead our services team in India. You will have the opportunity to play a key role in defining and driving the adoption and usage of our mobile payments solution with our banking partners and merchants. You will be leading a team of service engineers responsible for ensuring the smooth onboarding and operations of different components of the solution, through the creation and execution of streamlined and efficient processes. You will have a chance to join a brilliant engineering team and contribute in a significant way at an early-stage startup. We are looking for a passionate person who can facilitate a world-class experience when working with the Minkasu solution. Do you have what it takes to work in one of the hottest areas of tech today?
Location Bangalore or Coimbatore
Responsibilities
Manage the entire integration process, upgrades, and ongoing operations of our banking partners (technical guidance and support, best practices education, integration testing, error diagnostics and resolution etc.) with our
Transaction processing platform
Bank dashboard & Billing system
Transaction processing platform
Bank dashboard & Billing system
Manage the entire integration process, upgrades, and ongoing operations of our merchants (technical guidance and support, best practices education, integration testing, error diagnostics and resolution etc.) with our
Minkasu 2FA SDK for Android
Minkasu 2FA SDK for iOS
Merchant dashboard & Billing system
Minkasu 2FA SDK for Android
Minkasu 2FA SDK for iOS
Merchant dashboard & Billing system
Onsite travel to bank / merchant locations, as and when required
Present reports and plans to senior management as required
Hiring, training, and maintaining a rock star services team
Desired Skills/Experience
Bachelor of Engineering in Computer Science or relevant field, with a background in payments and security
10+ years experience in payments services
5+ years experience managing payments service teams
5+ years experience integrating/supporting payments software
Experience customizing core net banking systems such as InfoSys / EdgeVerve Finacle and Oracle / iFlex Flexcube
Experience customizing debit / credit card Access Control Servers (ACS) such as Wibmo / EnStage and CA Technologies / Arcot
Working knowledge of EMV 3DS 1.0 and 2.0
Experience developing, integrating, or testing Android and iOS SDKs
Understanding of one or more of the following programming languages Java, JavaScript, HTML / XML, Node.js, Android, Objective-C, Swift
Excellent communication skills, and the ability to work closely with partners and customers
Excellent leadership and project management skills