Data Center Administrator

Location Chennai

Experience – 3 to 8 years

Interview mode – Video call

Shift – Rotational shift

Job Summary:

Virtualization / Infrastructure Engineer who will be responsible for the maintenance, support and resolution of any escalated IT infrastructure issues along with a number of key technical projects handling Virtualisation platforms like Nutanix, VMware, and Microsoft alongside broad ranging, high availability applications.

Job Description:

• Experience of Configuration and support to Hypervisors and Providing 2nd line support to the computing infrastructure.
• Evaluate the stability, security, and scalability of installed Windows systems.
• Install or upgrade Windows systems and servers.
• Troubleshoot system and server errors.
• Review system error logs and user-reported issues.
• Manage the server infrastructure and assist in the provisioning of new Virtual Machines and their implementation and participate in datacenter infrastructure upgrades.
• Experience with a variety of Hypervisor infrastructure technologies, including Nutanix, VMWare, Microsoft Hyper-V and other similar components.
• Commissioning and Decommissioning of servers, patch upgrades, Capacity planning and Changes on the infrastructure according to the scalability.
• Working with the core team on tight deadlines on exciting new projects and Error log checking, performance monitoring and tuning.
• AD User/Group/GPO management
• Support internal and external client server farms, storage & backups, troubleshooting to resolve issues and diagnose chronicle issues internally and for clients.
• Provide technical support to ensure a high degree of Customer Happiness through Service Level Agreement (SLA) & Process Compliance
• Work on RCA for problem tickets
• Can work on a shift basis on a rota providing 24x7 Infrastructure support for our data centres.
• Reviews and updates operational services processes daily, automation using Scripts like Power-shell or VBS and creating Baseline documents for Servers.
• Maintains operational documentation necessary to operate all systems, including execution schedules, job descriptions, flow charts and escalation procedures.

Profile Description:

Qualifications

• Bachelor’s degree in Engineering\Computer Science

Recommended Minimum Job Requirements:

• Microsoft Windows Servers: 3 years’ experience
• Virtualization, VMware/Nutanix: 3 years’ experience
• Minimum 3 years of experience in IT Infrastructure Support
• Proficient on TCP/IP along with the process documentation
• Ability to provide technical direction and coordination to the resolver groups involved while participating in the Change Control Board and Change Control Process
• Knowledge of ITSM Ticketing tools, Servicenow or similar tools
• Demonstrable ability in managing windows server 2008/2012/2016/2019, L2.
• Proven expertise to respond to all systems alerts - error indicators, error messages, failures, and peripheral malfunctions
• Operational experience in the O365 ecosystem will be an added advantage.
• Active Directory
• Dell\HP\Cisco UCS Hardware
• DCHP,DNS,IIS,SFTP
• Having experience in Horizon VDI will be an added advantage