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Design Team Manager
MillerKnoll
posted 2mon ago
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Flexible timing
Key skills for the job
Job Description
As the Design Team Manager, you ll lead, mentor, and develop our International Design Support Team, focusing on high-quality design outputs and timely delivery to support international sales.
Managing day to day operations, providing strategic, creative design direction/support by collaborating with multiple stakeholders and organizational functions.
This role also involves driving innovation within the team by adopting new technologies, such as AI-powered design software and automation tools, to optimize processes and enhance service delivery.
Specific responsibilities
Leadership and Team Development:
- Coach, train, and manage a team of designers, ensuring alignment with business objectives and high performance.
- Support skill development, including training on emerging technologies and tools relevant to design.
Innovative Technology Integration:
- Identify and adopt new technologies, including AI-powered design tools, to improve efficiency, accuracy, and scalability in design operations.
- Stay informed on industry trends and advancements in design software and technology to ensure our team remains competitive.
Strategic Planning and Process Improvement:
- Lead process improvement initiatives, integrating automation and AI-driven solutions to streamline workflows.
- Collaborate with stakeholders to understand technology needs, ensuring that technology adoption aligns with business and client requirements.
Customer and Market Engagement:
- Collect and analyse feedback from clients and channel partners to improve service offerings and introduce innovative solutions.
Quality Assurance and Service Excellence:
- Ensure that all design outputs meet quality standards, leveraging new technologies to enhance service delivery and client satisfaction
Job holder requirements
- Bachelors Degree in Design, Business or related field.
- 10+ of experience in Interior Design and/or furniture application at a Design Firm, Dealer, and/or Manufacturer with 3+ years of management experience.
- Technical proficiency in design software such as AutoCAD, Sketch-Up, CET and pCon and experience or willingness to adopt new AI-based design tools.
- Ability to analyse and implement new technology to optimize team performance and design quality.
- Hands on experience working on front-end commercial dealings - including interacting with Clients, Architects, Dealers etc. on design, cost and application solutions.
- Experienced in international business, and c-suite audiences
- Culturally aware
- A customer first focus showing strong commitment to external and internal customer satisfaction.
- Comfortable working in a busy and time-bound environment
- Demonstrated ability to build long-term relationships with customers and business partners.
- Analytical skills required - analysis, problem solving and project management.
- Excellent interaction skills: Consultative, professional communication, negotiation, empathy, coach and conflict resolution.
- Prepared for occasional travel throughout International
- Proficient in English (writing and vocal). A second language is a benefit.
Employment Type: Full Time, Permanent
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based on 9 employees
Flexible timing
Monday to Friday
No travel
Day Shift
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