Senior Marketplace Manager

Job Title: Senior Marketplace Manager

Location: Mumbai, India

About Miko:

Miko is a cutting-edge AI-powered company that is revolutionizing the way technology interacts with

people. At the heart of Miko s mission is the creation of intelligent products designed to enhance

learning, development, and daily life. Miko s flagship products include advanced AI robots and

companion devices that engage, educate, and inspire children across the world. With a focus on

innovation, personalization, and education, Miko strives to create solutions that combine technology

with emotional intelligence, offering users a unique, enriched experience.

Miko is looking for a Senior Marketplace Manager to spearhead the growth and optimization of its

eCommerce marketplace presence across key global regions.

About the Role:

Miko is looking for a dynamic and experienced Senior Marketplace Manager with 10+ years of

experience in managing and scaling marketplaces, especially on Amazon and other eCommerce

platforms. This role will require you to manage Miko s marketplace accounts in India, US, UK, EU,

Middle East (ME), and Singapore (SG). The ideal candidate will have a proven track record of driving

sales, optimizing profitability, and executing successful strategies across multiple marketplaces in a

fast-paced, global environment.

As the Senior Marketplace Manager, you will be responsible for overseeing day-to-day marketplace

operations, optimizing product listings, managing ad campaigns, ensuring supply chain efficiencies,

and driving overall growth on Amazon and other key platforms. You ll work closely with cross-

functional teams to execute Miko s broader business strategy while ensuring excellent customer

experiences.

Key Responsibilities:

1. Marketplace Strategy Expansion:

o Develop and implement comprehensive marketplace strategies to maximize revenue

and market share for Miko s products across India, the US, UK, EU, ME, and SG.

o Conduct regional market research to identify trends, opportunities, and competitive

insights to inform strategy.

o Lead the expansion of Miko s products into new marketplaces, ensuring seamless

entry and growth in diverse regions.

2. PL Ownership Performance Management:

o Manage the PL for marketplaces across all regions, driving sales growth while

maintaining cost efficiencies.

o Optimize pricing strategies and promotional offers to maximize ROI while balancing

competitive pricing, margins, and profitability.

o Analyze sales data, market trends, and customer behavior to adjust strategies as

needed and ensure maximum profitability.

3. Advertising Campaign Management:

o Develop and manage digital advertising campaigns (Amazon Sponsored Products,

Sponsored Brands, AMS, etc.) to drive brand visibility and sales.

o Monitor and optimize advertising campaigns across multiple regions, reducing ACOS

(Advertising Cost of Sale) while increasing conversions and sales.

o Collaborate with marketing teams to align marketplace advertising with global

marketing initiatives.

4. Product Listings Content Optimization:

o Ensure all product listings are fully optimized with high-quality images, copy, and

keyword-rich descriptions to maximize discoverability and conversion.

o Lead the localization of product listings for regional markets, ensuring accurate

translations and compliance with local marketplace rules and regulations.

o Implement SEO best practices and optimize product content for better rankings on

each marketplace.

5. Inventory Supply Chain Management:

o Coordinate with supply chain and operations teams to ensure inventory is managed

efficiently, preventing stockouts or excess stock.

o Develop demand forecasting strategies to support inventory planning and minimize

delays in product availability.

o Optimize fulfillment strategies, including leveraging Amazon FBA (Fulfilled by

Amazon), Seller Fulfilled Prime (SFP), and other regional fulfillment options.

6. Customer Experience Brand Reputation:

o Monitor customer reviews, ratings, and feedback to ensure a high level of customer

satisfaction across all marketplaces.

o Address and resolve customer concerns, ensuring Miko s products maintain high

ratings and positive feedback.

o Implement strategies to red

Benefits:

Competitive salary and performance-based bonuses.

Flexible work environment with options for remote work.

Dynamic and collaborative work culture.

If youre a marketplace expert with a passion for scaling eCommerce success across global markets,

wed love to hear from you. Join Miko and be part of a cutting-edge company that s transforming

the consumer tech industry!