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Microland
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Associate Manager - Service Delivery
Microland
posted 13d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Behavioral | Microland Skills | Execution Excellence
Functional | IT Operations Management | Service Portfolio
Behavioral | Aptitude | Managerial Skills
Education Qualification :
Engineer - B.E / B.Tech / MCA
Certification Mandatory / Desirable :
Technology | IT Service Management Certifications | ITIL Intermediate Certificate
Details:
1. Technology:
Knowledge on Server Hardware - Multiple Vendors, Remote Management Tools, Software and Hardware Raid, Clear network fundamentals and topology
2. Business Development:
- Understand and New Business cases and client needs
- Understand and Develop new structure of Organization and effective Solution
- Demonstrate delivery methodology to Prospective clients
- Costing and Pricing for new Business cases
3. Strategy and Synergy: Identify the challenges in the existing Delivery, identify areas for new (possible) Business Offering Areas
- Identify and Define new delivery methodology
- Identify and Define skills and capabilities of new managers, and identify needs for development
- Identify different thresholds for achievements.
Employment Type: Full Time, Permanent
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What people at Microland are saying
Rating based on 5 Associate Service Delivery Manager
reviews
Anonymous · Customer Success, Service & Operations
in Bangalore / Bengaluru
Good for starters as you learn many stuffs
- Job security - Good
No work life balance’s
- Salary - Poor
Associate Service Delivery Manager salary at Microland
What Microland employees are saying about work life
Microland Benefits
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