Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by Microland Team. If you also belong to the team, you can get access from here

Microland

Compare button icon Compare button icon Compare
filter salaries All Filters

456 Microland Jobs

Engineer - Service Desk

3-6 years

Mumbai

1 vacancy

Engineer - Service Desk

Microland

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

Microland Limited is looking for Engineer - Service Desk to join our dynamic team and embark on a rewarding career journey. Technical Support : Provide assistance and resolve technical issues reported by users via phone, email, or in person. Troubleshooting : Diagnose hardware, software, and network-related problems, ensuring timely resolution. Ticket Management : Log, track, and manage incidents and service requests using ticketing systems, ensuring accurate documentation and timely resolution. User Guidance : Offer guidance to users on using software applications, systems, and IT policies. Maintenance and Upgrades : Perform routine maintenance tasks, such as system updates, installations, and configurations. Communication : Communicate technical information and updates effectively to users, ensuring clarity and understanding. Continuous Improvement : Contribute ideas for improving processes, systems, or user experiences within the service desk. Required Skills and Qualifications : Technical Proficiency : Knowledge of IT systems, hardware, software, and troubleshooting methodologies. Problem-Solving Skills : Ability to diagnose and resolve technical issues efficiently. Customer Service Skills : Strong communication and interpersonal skills for effective user interaction.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Service Engineer roles with real interview advice

Top Microland Service Engineer Interview Questions

Q1. Have you handle most difficult incident? If Is! What is your approach and what is the learning
Q2. What is problem management and change management?
Q3. What are switching technologies used in day to day life of network engineer
View all 81 questions

What people at Microland are saying

3.5
 Rating based on 11 Service Engineer reviews

Likes

Company culture mostly you can interact with CEO directly.

  • Skill development - Good
  • +3 more
Dislikes

Work life balance.

Read 11 Service Engineer reviews

Service Engineer salary at Microland

reported by 100 employees
₹2.4 L/yr - ₹4 L/yr
16% less than the average Service Engineer Salary in India
View more details

What Microland employees are saying about work life

based on 1.6k employees
60%
47%
67%
85%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Microland Benefits

Soft Skill Training
Health Insurance
Job Training
Team Outings
Work From Home
Cafeteria +6 more
View more benefits

Compare Microland with

Wipro

3.7
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

TCS

3.7
Compare

Infosys

3.6
Compare

LTIMindtree

3.8
Compare

L&T Technology Services

3.3
Compare

Cyient

3.6
Compare

Persistent Systems

3.5
Compare

Mphasis

3.4
Compare

ITC Infotech

3.6
Compare

3i Infotech

3.4
Compare

Sify Technologies

3.8
Compare

NeoSOFT

3.6
Compare

Newgen Software Technologies

3.7
Compare

Clover Infotech

3.6
Compare

Sonata Software

3.4
Compare

Happiest Minds Technologies

3.7
Compare

Prodapt

3.6
Compare

Test Yantra Software Solutions

3.2
Compare

Similar Jobs for you

Service Engineer at Microland Limited

Gurgaon / Gurugram

2-5 Yrs

₹ 4-7 LPA

Service Engineer at Microland Limited

Gurgaon / Gurugram

0-5 Yrs

₹ 3-8 LPA

Service Engineer at Microland Limited

Bangalore / Bengaluru

5-6 Yrs

₹ 8-9 LPA

Service Engineer at Microland Limited

Mumbai

3-5 Yrs

₹ 5-7 LPA

Service Engineer at Microland Limited

Mumbai

5-6 Yrs

₹ 3-4 LPA

Service Engineer at Microland Limited

Gurgaon / Gurugram

0-5 Yrs

₹ 3-8 LPA

Service Engineer at Microland Limited

Gurgaon / Gurugram

0-5 Yrs

₹ 3-8 LPA

Service Engineer at Microland Limited

Gurgaon / Gurugram

3-5 Yrs

₹ 5-7 LPA

Service Engineer at Microland Limited

Pune

3-5 Yrs

₹ 5-7 LPA

Service Engineer at Microland Limited

Bangalore / Bengaluru

3-5 Yrs

₹ 5-7 LPA

Microland Mumbai Office Location

View all
Lower Parel Office
Microland Ltd, 201, Phoenix House, A Wing, S B Road Lower Parel
Mumbai - 400013

Engineer - Service Desk

3-6 Yrs

Mumbai

1mon ago·via naukri.com

Technical Specialist - Network & Security

9-11 Yrs

Bangalore / Bengaluru

6hr ago·via naukri.com

SME - EndPoint

7-13 Yrs

Mumbai

6hr ago·via naukri.com

Associate Lead - Projects

7-9 Yrs

Bangalore / Bengaluru

10hr ago·via naukri.com

Associate Lead - Applications

5-8 Yrs

Bangalore / Bengaluru

10hr ago·via naukri.com

Associate Lead - Applications

5-8 Yrs

Bangalore / Bengaluru

10hr ago·via naukri.com

Sr. Lead - Applications Admin

5-6 Yrs

Bangalore / Bengaluru

10hr ago·via naukri.com

Technical Architect - Collaboration

11-17 Yrs

Bangalore / Bengaluru

10hr ago·via naukri.com

Senior Analyst - Testing

4-6 Yrs

Bangalore / Bengaluru

10hr ago·via naukri.com

Associate Software Development Engineer - Automation & Platforms

1-4 Yrs

Bangalore / Bengaluru

10hr ago·via naukri.com

Recently Viewed

JOBS

Vapron Digital

No Jobs

JOBS

ValueLabs

No Jobs

REVIEWS

Tech Mahindra

No Reviews

REVIEWS

FixStream

No Reviews

REVIEWS

Sofgen

No Reviews

SALARIES

HCL Group

JOBS

Zirco IT

No Jobs

SALARIES

TCE

INTERVIEWS

Upskill Educom

No Interviews

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent