A Solution Engineer for Securing Directory Services is an individual who works within our Architecture and Engineering team
An individual is responsible for designing the solutions, evolve the current services to meet business requirements, maintaining and improving the security posture of environments, continuous monitoring of system health, and troubleshooting issues that arise
Duties and Responsibilities
Reviewing and working on Security analysis based on reports generated through Security tools
Key member of our Escalation team interfacing, collaborating, and governing all work related to this role
Produce enterprise-level designs for Active Directory for global initiatives following those through to implementation via collaboration with project and support teams
Applies new solutions through research and collaboration with team and determines course of action for new application initiatives
Troubleshooting and ability to analyze technical problems to prevent future occurrences
Identify opportunities to innovate, extend and enhance service delivery everywhere possible
Own Root Cause Analysis and Problem Management for corporate Directory Services environment
Ability to establish new standards for quality, performance, or productivity
Serves as escalation point for application support and troubleshooting provides guidance and direction in resolution of escalated issues and/or complex production, application, or system problems
Ability to translate technical issues into understandable business language for end users
Enforces the standards, security procedures, and controls for access to ensure integrity of the directory services infrastructure
Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps
Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation
Manage customer satisfaction through effectively communicating and managing customer expectations
Skills
6+ years overall IT experience with 4+ years of experience working with Microsoft Active Directory and Azure Active Directory services
Hands on experience in Vulnerability / Deviances assessment and executing remediation action plans
Exposure on Active directory, ADFS, Azure AD, AD Connect, DHCP, DFS, DFSR & DNS
Experience on AD site build planning and implementation
Experience in Scripting such as PowerShell and reporting such as PowerBI
Knowledge in GPO Administration - implementation and troubleshooting
Good understanding on implementation and Knowledge on AD security tools such as PingCastle, ALSID, Qualys, SPLUNK, Q-Radar, ORADAD etc
Exposure of TCP/IP, ADFS, PKI & Kerberos etc
Exposure on Active Directory Replication troubleshooting and hands on with replication tools such as Repadmin, Dcdiag, AD Rep etc
Exposure on Active Directory disaster recovery and backup solution