Finance Process and Quality Manager

Position Overview:

We are seeking a highly skilled and motivated Finance process and Quality Manager with 5-10 years of experience to join our team. This role is integral to driving process simplification, operational efficiency, and continuous improvement in our finance operations. The ideal candidate should possess a strong command of Lean Six Sigma methodologies and have relevant experience working within Global Business Services (GBS) environments.

Key Responsibilities

• Lead and execute process improvement initiatives using Lean and Six Sigma tools to enhance efficiency and quality in finance operations.
• Drive process simplification efforts across various finance functions to align with organizational objectives.
• Identify, analyze, and resolve process inefficiencies to deliver measurable business outcomes.
• Act as a change agent to instill a culture of continuous improvement and operational excellence across the finance team.
• Collaborate with cross-functional teams within a GBS setup to identify improvement opportunities and develop standardized best practices.
• Develop and implement key performance indicators (KPIs) to monitor and improve operational performance.
• Conduct root cause analysis and develop corrective/preventative action plans for process-related issues.
• Provide Lean Six Sigma training, coaching, and mentoring to team members to build organizational capabilities.

Identify possible areas of process and technology improvements for IT processes; ensure adherence to compliance processes for system validations; initiate and anticipate in root-cause analysis for critical incidents

Design and supervise implementation of initiatives that would ensure daily activities such as asset usage, system implementation, documentation, etc are auditable; follow up with relevant teams to ensure quick closure of NCs raised during internal and external audits

Qualifications:

• Experience: 5-10 years in quality and process improvement roles, preferably in finance operations or shared services.
• Certification: Green Belt or Black Belt in Lean Six Sigma is mandatory.
• GBS Exposure: Proven experience working in a Global Business Services environment with an understanding of global finance processes.
• Skills:
• Strong analytical and problem-solving skills.
• Excellent project management and communication skills.
• Proficiency in process mapping, data analysis, and statistical tools.
• Ability to influence stakeholders and drive organizational change.

Preferred Qualifications

• Knowledge of automation tools such as RPA (Robotic Process Automation) or ERP systems.
• Exposure to finance domains such as AP/AR, FPA, or General Ledger management. Exposure to cross functional areas of sales marketing, supply chain, procurement, Master data management
• Professional growth in a fast-paced GBS environment.