Operations Executive

About the company: At Metanoia Expeditions, we believe that travel is more than just visiting placesit's about life-changing experiences. Founded with the mission to create unforgettable journeys for young adventurers aged 18-35, we curate unique, all-inclusive group trips across Europe, Asia, and Africa. Our expeditions are designed to ignite your wanderlust, connect you with like-minded travelers, and leave you with memories that last a lifetime. We don't settle for 'good'we deliver extraordinary.

The candidate for this job will be responsible for handling end to end tour operations. Coordinating with sales team, trip leaders, hotel and suppliers to ensure glitch free operations. Responsibilities: Work on Contracting with Hotels and DMC's. Handle end to end responsibility of Tour operations.

Coordinate between Sales team, Trip leaders and Suppliers. Booking hotels & flights and assisting customers on visa documentation. Following up with hotels for renewal, new contracts, rate negotiation and special requests. Identify key markets and develop new itineraries suitable for our client base.

Handling escalations and client feedback. Research new hotels, restaurants, activities and local suppliers. Requirement: Any graduate/post-graduate with minimum 1 year experience in a travel company. Prior experience of international travel operations.

Basic knowledge of ticketing and visa. Passion to pursue a career in travel. Open to work in a fast paced startup. Degree in Hospitality, Travel, Tourism, Business or relevant field is a plus (not compulsory).

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