Branch Manager / Duty Manager - Meghavi Wellness

A Conversationalist, Presentable, Peoples person with Sales focus with Wellness/service/hospitality/Retail Industry background as an additional advantage, can handle day to day operations & has a problem solver attitude.

Roles and Responsibilities:

• Guest Handling (Welcoming Guests, Explaining Menu, Room Callings)
• Staff Management
• Appointments & Smart Scheduling and Billing Reports.
• Resolve any issues in a timely and professional manner.
• Selling Memberships-Up selling & cross- selling
• Training for New Staff joining.
• Reports preparation and sending in groups.
• Collaborate with other HO departments
• Handling Outlet/Branch operations and upkeep.
• Improve operations and guest experiences.
• Manage daily operations of the spa, ensuring smooth functioning and high-quality services to guests.
• Handle guest complaints and feedback, resolving issues promptly and professionally.
• Supervise a team of staff members, providing guidance and training as needed.
• Maintain accurate records of inventory, sales, and customer interactions.
  
  

Desired Candidate Profile

• 2-7 years of experience in hospitality industry (spa management).
• BHMCT degree from a recognized hotel management institute.
• Strong skills in branch handling, guest handling, sales & operations, team handling.
  

Who can apply?

• A Graduate/ Diploma holder with decent computer knowledge. Minimum 2 years of work experience in Retail/Service/ Hospitality industry, willing to work in different shifts, maintain grooming standards as per policy. Should be fluent in English/Hindi and Regional Language.

Remuneration Incentives-

• Based on Target Achievements, ranges from Rs 3,000 to Rs 10,000 / per Month.
• Perks - Health Insurance Leaves 6 Days SL/PL in a year Work meals- Applicable at few Locations.