Meesho - Senior Associate/Assistant Manager - Cost Programs - Fulfilment & Experience Team (1-3 yrs)

Senior Associate/Assistant Manager - Cost Programs (Fulfilment Experience)

About the Team :

- Being part of Meesho's Fulfillment and Experience (F&E) team as Senior Associate/Assistant Manager will zip you to the cockpit of our ever-burgeoning rocketship.

- And, you'll shape the experience of Bharats next billion e-commerce users.

- We're an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving.

- We come with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain, and maintaining analytics.

- At Meesho, were trying to do what's never been done before herald e-commerce into the tier-2, tier-3 cities of India.

- Our teams role in this ambitious mission is to reimagine logistics from the ground up completely.

- This means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain that reimagines e-commerce, not just in India but globally.

- We focus on personal growth and fun at work just as much as we do on working hard.

- That is why, we have regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards and recognitions.

About the Role:

- As an Assistant Manager- F&E, you'll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation.

- In order to drive implementation, you'll get complete autonomy in terms of the team and processes that you would want to set up.

- You'll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions.

What you will do:

- Design programs to improve supplier and user experience metrics, driving improvement in NPS or relevant operational metrics

- Own a key part of experience improvement for one or more of marketplace participants - our entrepreneurs, their customers, or our suppliers

- Influence product development choices using data and insights which originate from in-depth knowledge of your program

- Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes

- Engage the Meesho Leadership as active stakeholders in problem-solving for your programs

- Manage internal and external stakeholders, and work with cross org teams to ensure success of the programs you own

- The role requires strong generalist problem solving skills and offers mobility across different business verticals within the organization.

What you will need:

- Bachelors / Master's degree from premium insitutes in any discipline 1-3 years of work experience in start-ups/consumer internet companies/management consulting/e-commerce or logistics operations

- Strong data-driven mindset to solve problems

- Proven ability to form points of view on business implications

- Proven track record of defining and driving initiatives with minimal supervision

- Proficiency in Excel, SQL experience is preferable

About us:

- Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit.

- We're not just a platform; we're your partner in turning dreams into realities.

Our Mission:

- Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online.

- We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost.

- Over 1.75 million sellers are registered on Meesho, growing their business by tapping the companys massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers.

- Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country.

- We cater to an underserved and unique customer base and cover every serviceable pincode in the country.

- Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company.

Culture and Total Rewards:

- Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence.

- We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent.

- Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature.

- We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment.

- We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects.

- This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc.

- To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance.

- Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience.

Note: For your candidature to be considered on this job, you need to apply necessarily on the redirected career page of the company as well.