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Meero

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3.4

based on 34 Reviews

6 Meero Jobs

Implementation Specialist - Onboarding (Bengaluru, India)

Meero

3.4

based on 34 Reviews

1-5 years

Bangalore / Bengaluru

1 vacancy

Implementation Specialist - Onboarding (Bengaluru, India)

Meero

posted 3mon ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Salesforce Photography Talent Acquisition Automotive Engineering CRM

+ 3 more

Job Description

We are looking for a tech-savvy person who is open to working during European/American market hours to effectively communicate and collaborate with customers and teams across a different time zone. This ensures our clients are onboarded quickly and efficiently to use our product.

Responsibilities:

Overseeing the end-to-end onboarding/support process for new customers, ensuring timely and accurate product delivery.
Collaborating with Sales and CSM teams to understand customer requirements.
Performing account configuration and integrations.
Handling communication with third-party companies to ensure our product is well integrated into our customers environments.
Debug technical difficulties and perform root cause analysis

Skills Required:

Technical Proficiency: API s, CRM tools like HubSpot.
Strong communication skills and customer-oriented thinking.
Ability to empathize with customers and be able to provide preliminary root cause analysis.
Knowledge base creation and management.

Who should apply

Candidates with experience in solving customer problems with technical complexities.
Technical analysis with a keen eye for detail.
Candidates with 2+ years of experience in similar role

Employment Type: Full Time, Permanent

Read full job description

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