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9 Meero Jobs

Implementation Specialist - Automotive Industry

1-7 years

Bangalore / Bengaluru

1 vacancy

Implementation Specialist - Automotive Industry

Meero

posted 5mon ago

Job Description

  • Overseeing the end-to-end provisioning process for new customers, ensuring timely and accurate product delivery.
  • Collaborating with sales and CSM teams to understand customer requirements and tailor provisioning processes accordingly.
  • Handling communication with third-party companies to ensure our product is well integrated into our customers environments
  • Handling escalations related to provisioning issues and working towards prompt resolution.
  • Coordinating with technical teams to manage technical aspects of product deployment and integration.
  • Staying up-to-date with automotive industry trends and technologies to continuously improve the provisioning process.
Hard-Skills:
  • Completed technical education and solid IT experience.
  • Technical Proficiency: Strong understanding of product-specific technologies and systems relevant to provisioning.
  • Software Tools: Proficiency in using provisioning software, CRM systems (e.g., Hubspot), Data analysis (e.g, Excel, SQL, Looker), API Platforms (e.g, Curl, Postman)
  • Technical Integrations: Experience with integrating software products into diverse customer environments, including knowledge of APIs/Webhooks, Cloud services, and files delivery.

Soft-Skills:

  • Strong communication skills and customer-oriented thinking
  • Ability to empathize with customers and identify needs
  • Ability to manage multiple projects simultaneously, with skills in planning, execution, and monitoring.
  • Strong skills in creating and maintaining detailed process documentation and training materials.
  • Strong analytical and troubleshooting skills to identify and resolve provisioning issues.
  • Flexibility: Ability to work European market hours to effectively communicate and collaborate with customers and teams across a different time zone

Employment Type: Full Time, Permanent

Functional Areas: Other

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What people at Meero are saying

What Meero employees are saying about work life

based on 32 employees
65%
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62%
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Flexible timing
Monday to Friday
No travel
Day Shift
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Meero Benefits

Health Insurance
Team Outings
Work From Home
Job Training
Free Transport
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