11 Meeden Labs Jobs

Role Overview :

As a Java L3 Support Engineer, you will be responsible for providing advanced technical support for our Java based applications.

You will leverage your strong coding and debugging skills to resolve complex issues, optimize performance, and ensure the stability of our systems.

Your ability to analyze and resolve problems efficiently, coupled with excellent communication skills, will be crucial to your success in this role.

Responsibilities :

- Investigate and resolve complex technical issues related to Java-based applications.

- Perform root cause analysis and implement effective solutions.

- Debug and optimize code to enhance system performance and stability.

- Analyze system performance metrics and identify areas for improvement.

- Implement performance tuning and optimization strategies.

- Ensure high scalability and reliability of Java applications.

- Work closely with the Front Office L3 Support Team to resolve issues and provide technical expertise.

- Communicate effectively with stakeholders, including developers, system administrators, and business users.

- Manage escalations and provide timely updates on issue resolution.

- Create and maintain detailed documentation for troubleshooting procedures and solutions.

- Share knowledge and best practices with team members.

- Contribute to the development of internal knowledge base articles.

- Stay up-to-date with the latest Java technologies and best practices.

- Identify opportunities to improve support processes and tools.

- Participate in code reviews and provide constructive feedback.

What We Are Looking For :

Essential :

- 3-10 years of experience in L3 Application Support and Development.

- Strong coding and debugging skills in Java.

- Excellent communication and problem-solving abilities.

- Ability to thrive in a fast-paced environment.

- Experience in analyzing and resolving complex issues efficiently.

- Strong stakeholder communication and escalation management skills.

- Willingness to undergo CoderPad assessments and technical discussions