AR Trainees

Role and Responsibilities

An Accounts Receivable Trainees role involves following up with insurance companies, patients, and healthcare providers to ensure that medical bills are paid in a timely and accurate manner. The main responsibility is to manage outstanding accounts receivable balances for healthcare services and to communicate with insurance companies to verify patient coverage, follow up on denied claims, and appeal claim denials as necessary.

Duties and responsibilities include:

• Making outbound calls to insurances for claim status, account receivable follow up, denial management and eligibility verification
• Denial documentation and further action
• Willing to work in any process pertaining to voice based on the requirement
• Maintain the individual daily logs.

• Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
• Work cohesively in a team setting. Assist team members to achieve shared goals. •
• Compliance with client/project guidelines, business rules and training provided, company’s quality system and policies.
• Communication / Issue escalation to seniors if there is any in a timely manner

Qualifications and Education Requirements

• Graduate in any stream.

Preferred Skills

• Communication skills: The Accounts Receivable Trainee must have excellent verbal and written communication skills to interact with patients, healthcare providers, and insurance companies.
• Attention to detail: The Accounts Receivable Trainee must pay close attention to detail to ensure that patient information, and insurance details are accurate and entered correctly into billing systems.
• Customer service skills: The Accounts Receivable Trainee must have strong customer service skills to provide support to patients and insurance companies and resolve issues related to medical billing.
• Computer Skills: The Accounts Receivable Trainee should be proficient in using computer software, including Microsoft Excel and typing
• The Accounts Receivable Trainee should be flexible and should be able to work cohesively with the team