Desktop System Engineer

 Job Summary

Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Desktop Systems Engineer to join our Information Technology team.

Responsibilities

As our team has several openings at different levels and in different skill areas, the list below are samples of some of the technologies that we work with. While we desire candidates with experience in these specific technologies, we also understand that each of them have market alternatives, so the most important skillset a candidate can have is a good attitude and have a strong work ethic. Top candidates will have an aptitude to learn new technology and have a “do what it takes” attitude.

Designing and implementing mobile device management (MDM) policies and procedures
Configuring and deploying mobile applications using Intune
Monitoring and managing Medpace’s end user computing applications, deployments, and devices for compliance.
Keeping up to date with the latest end user hardware and software best practices, technologies, and methodologies specifically around Microsoft tooling and services as well as other third party tools
Expert experience in administrating, creating, and packaging applications and operating system security patches for deployments using Microsoft Configuration Manager tools and associated Powershell scripting
Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening)
Expert experience in support of Windows Operating System, MacOS, and other desktop operating systems environments
Strong background in scripting using SQL, PowerShell, VBScript, WMI Scripting, and Python
Demonstrated aptitude around task automation and process documentation.
Creating, and maintaining policies and training for end users and other IT teams
Advanced OS and Microsoft management experience
Experience working directly with hardware manufacturers and software publishers to resolve problems.
Experience with Active Directory, Azure Active Directory, Group Policy, Intune, and Autopilot technologies strongly desired.
Working knowledge of asset management tools, processes, and procedures
Prior experience with Conference Room technologies, Collaboration Tools, and A/V Support is a plus
Provide off-hours support (24 x 7) as required

Qualifications

Bachelor's degree in Information Systems or a related field;
Proficient in enterprise desktop management;
Solid experience in SCCM, Microsoft Intune;
Solid experience in scripting;
Desire to learn and grow, with a solid foundation of experience;
Aptitude to manage many different projects, applications, and priorities effectively and simultaneously;
Ability to communicate effectively with peers, end users, as well as all levels of management; and
Demonstration of strong communication, decision making, self management, and teamwork capabilities.