Front Office - Patient Care Services

Role & responsibilities

• Greets the patient/attendant according to the hour of the day.
• Displays warmth & care at customer interaction.
• Taking calls from internal & external customers.
• Helping customers to know how of the hospital.
• Guides the patients to their respective destination.
• Attends the lost & vulnerable patients.
• Liaisons with doctors & other hospital staff
• Submits deposited cash/cheques/draft/credit slips to finance.
• Displays proactive co-operation, solution orientation
• Responsible for opening & closing of shifts on their respective counters.
• Effective utilization of hospital information system (H.I.S) & other software provided for tasks assigned periodically.
• Achieving high levels of customer satisfaction at each interaction.
• Accurate and speedy result tasks.
• Display proactive co-operation, solution orientation.
• Induction of manuals.
• Class room training inputs.
• Running the allotted counter as per the respective SOPs.
• Any other duties given by the reporting manager

Qualification required -

Any Graduate

Note -

Walk-in Interviews - Monday - Friday

Time - 10:00 am - 3:00 pm

Interested candidates can directly come for the Walk-in Interviews

Venue - Lower Ground Floor , New HR Department