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58 Medanta the Medicity Jobs

Front Office - Patient Care Services

0-3 years

₹ 2.5 - 3L/yr

Gurgaon / Gurugram

10 vacancies

Front Office - Patient Care Services

Medanta the Medicity

posted 6d ago

Job Description

Role & responsibilities

  • Greets the patient/attendant according to the hour of the day.
  • Displays warmth & care at customer interaction.
  • Taking calls from internal & external customers.
  • Helping customers to know how of the hospital.
  • Guides the patients to their respective destination.
  • Attends the lost & vulnerable patients.
  • Liaisons with doctors & other hospital staff
  • Submits deposited cash/cheques/draft/credit slips to finance.
  • Displays proactive co-operation, solution orientation
  • Responsible for opening & closing of shifts on their respective counters.
  • Effective utilization of hospital information system (H.I.S) & other software provided for tasks assigned periodically.
  • Achieving high levels of customer satisfaction at each interaction.
  • Accurate and speedy result tasks.
  • Display proactive co-operation, solution orientation.
  • Induction of manuals.
  • Class room training inputs.
  • Running the allotted counter as per the respective SOPs.
  • Any other duties given by the reporting manager


Qualification required -

Any Graduate


Note -

Walk-in Interviews - Monday - Friday

Time - 10:00 am - 3:00 pm

Interested candidates can directly come for the Walk-in Interviews

Venue - Lower Ground Floor , New HR Department



Employment Type: Full Time, Permanent

Read full job description

Prepare for Front Officer roles with real interview advice

Top Medanta the Medicity Front Officer Interview Questions

Q1. Narmal range of electrolyte to the patients?
Q2. Type of insulin and given sites
Q3. 1. What is the management of ∆ Acute Myocardial Infarction ? 2. What is the drug of choice in Hypertensive crisis in a patient without chest ... read more
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What people at Medanta the Medicity are saying

What Medanta the Medicity employees are saying about work life

based on 1.3k employees
52%
47%
64%
96%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Medanta the Medicity Benefits

Job Training
Health Insurance
Soft Skill Training
Cafeteria
Free Transport
Education Assistance +6 more
View more benefits

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