Manager Operations-Coding

Operations Manager - Medical Coding

Job Details

Job Type

Full-time

Chennai, Tamil Nadu

Description

Job Purpose

Provide leadership to Coding Department including supervision of staff, reviewing of processes, and providing recommendations for improvement of operations. Goal is to meet or exceed national coding KPI benchmarks and client specific KPIs. Maintain or exceed team productivity and quality standards.  

Duties and Responsibilities

Operational Management

• Plan, organize and direct overall operations of the Coding Department as it relates to billing, payer and client policies and protocols 
• Oversee the coding of all surgeries to ensure accuracy and timeliness with our co-source 
• Ensure that team stays current with billing/coding regulations 
• Audit all new providers according to client needs 
• Ensure all federal and state audits are completed timely, such as Medicare prepayment, CERT and RAC audits 
• Ensure work queues are worked timely and accurately 
• Actively engage with and manage coding team, including routine productivity and quality reviews 

Personnel Management and Professional Development

• Provide management and supervisory duties related to educating and training staff, evaluating staff performance and monitoring productivity 
• Interview, hire, train, evaluate, and develop subordinate staff, where applicable 
• Develop and maintain quality control programs, including in-depth and individual performance reviews 
• Orient new hires and provide in-services and training, continuing education, and development related to those functional areas of responsibility 

Requirements

Qualifications

• Bachelor’s degree or equivalent combination of education and experience 
• CPC certification  
• 5+ years’ experience managing and leading a physician business office/professional services coding department 
• Ability to work well individually and in a team environment  
• Must be reliable, responsible, goal oriented and flexible  
• Excellent interpersonal, communication and organizational skills  
• High degree of integrity including ability to successfully deal with sensitive or confidential information 
• Ability to exhibit poise, composure and confidence when confronting stressful or high-pressure situations 

Working Conditions

Occasional travel to client locations  

General Office Environment  

• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. Ability to lift heavy equipment and perform manual labor as needed
• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
• Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.