Implementation Facilitator / Sr Implementation Facilitator - FIG

• You will play a pivotal role in shaping and executing strategies that enhance the operational and digital capabilities of our financial services clients. Your focus will be on driving large-scale transformations, developing innovative credit products, and leading digital transformation initiatives to deliver measurable results.
• You will collaborate with clients to design and implement comprehensive strategies for digital and AI enabled transformation in financial services.
• You will lead projects that involve redesigning product journeys and building capabilities to enhance client operations and customer experiences.
• You will support clients through every phase of transformation, from diagnostics and recommendations to execution and capability building, ensuring sustainable change and measurable impact.
• You will engage with client leadership and teams at all levels to facilitate seamless implementation of change initiatives and to address operational challenges effectively.
• You will drive the development and launch of innovative financial products, ensuring alignment with market needs and organizational goals.
• You will monitor and analyze project performance, providing insights and recommendations for continuous improvement and adaptation.
• You will foster strong relationships with client stakeholders, promoting collaboration and knowledge sharing throughout the transformation process.

Your qualifications and skills

• Undergraduate degree in Finance, Business Administration, or a related field is preferred
• Minimum of 1 year of experience in financial services, fintech, or related industries, with a focus on credit and digital transformation initiatives
• Strong understanding of financial products and services, particularly in retail, SME, and corporate banking
• Exceptional problem-solving and analytical skills, with the ability to dissect complex issues, identify root causes, and propose actionable solutions
• Excellent interpersonal and communication skills, with the ability to engage effectively with stakeholders at all levels
• Proficiency in English, both written and verbal, is required; additional languages are a plus