Ensure the accuracy and integrity of medical billing processes. The focuses on identifying and preventing billing discrepancies, errors, and potential revenue loss. By thoroughly reviewing and verifying medical claims, the auditor helps safeguard against inaccuracies and ensures compliance with industry standards, ultimately promoting efficiency and preventing financial leakages.
III. KEY RESPONSIBILITIES
Core Responsibilities
Ability to thoroughly review and compare patient files, medical records, and billing data to identify discrepancies. for all planned discharges and high value/ALOS/ICU patients.
Ability to analyze data and track trends in deductions, billing errors, or overbilling issues.
Ensuring updating of billing specially credit billing on daily basis
Control deductions that arise due to incorrect billing or overbilling
Review medical records and compare them with the billing to ensure that all charges are accurate and reflective of the care provided.
Ensure that accurate billing practices are followed to prevent the same errors from occurring in the future.
Monitoring of all order items to ensure no under or over charging happens
Correlating Medical records and patients billing to ensure billing is in sync with the medical treatment.
Coordinating with MRD/Nursing/Medical Team/TPA to ensure credit bills are dispatched in accordance with the MOUs/Agreements with TPAs/Corp/PSU clients
Ensuring real time monitoring of deductions. maintaining a proper tracker having relevant reasons of such deductions and follow-up with concerned stakeholders ( IPD billing, medical/Ops teams/collections/TPA cells/MRD for quick resolution of such deductions.
Deductions arising due to incorrect billing, over billing etc.. to be controlled to ensure accurate billing for such cases in future to avoid repetitive similar deductions
IV. KEY PERFORMANCE INDICATORS
Measurable Deliverables
Achieving a minimum accuracy rate of 98% or higher in reviewing and processing medical claims.
Identifying and rectifying billing errors, discrepancies, or discrepancies with a defined error detection rate (e.g., identifying and correcting 95% of billing inaccuracies).
Ensuring that audits are completed within the established timelines,
Ensuring compliance with industry regulations, payer policies, and internal standards, maintaining a 100% adherence rate to all applicable rules and guidelines.
Timely and accurate submission of audit reports, tracking all identified issues, corrective actions, and outcomes within an established reporting period.
Achieving a certain satisfaction score from internal or external stakeholders based on communication and resolution of billing issues.
V. JOB REQUIREMENTS
Minimum Qualifications
BDS + MHA/ MBA
Experience
Fresher or Minimum 1 year experience .
Technical Skills
Computer Literacy, with expertise in Excel and Power Point.
Knowledge of other statistical software tools.
Analytical bent of mind.
Quality Management in Healthcare.
Service Excellence.
Knowledge Skills
Knowledge of Consumables and Drugs
Knowledge about NABH standard, ISO standard, JCI, Auditing skills, Analytical skills