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23 Niva Bupa Health Insurance Company Jobs

Niva Bupa - Center Head (3-5 yrs)

3-5 years

Niva Bupa - Center Head (3-5 yrs)

Niva Bupa Health Insurance Company

posted 29d ago

Job Role Insights

Flexible timing

Job Description

Key Responsibilities:

- Oversee the daily operations of the center, including customer service, sales, and administrative functions.

- Lead, manage, and mentor a team of employees, ensuring their performance, development, and motivation.

- Develop and implement strategies to achieve business growth targets, including identifying new business opportunities and expanding market share.

- Build and maintain strong relationships with customers, ensuring high levels of customer satisfaction and loyalty.

- Drive sales growth by effectively managing and motivating the team to achieve sales targets.

- Ensure compliance with all relevant regulations and company policies.

- Monitor and manage center-level budgets and expenses.

- Conduct regular training sessions to enhance the skills and knowledge of the team on products, processes, and customer service.

- Analyze key performance indicators (KPIs) to track progress, identify areas for improvement, and make data-driven decisions.

- Ensure high-quality customer service is delivered at all times, addressing customer inquiries and resolving issues promptly and effectively.

Qualifications:

Education: Master's/Bachelor's degree in Business Administration, Healthcare Management, or a related field.

Experience:

- Proven track record of successful team management and business development.

Skills:

- Strong leadership, communication, and interpersonal skills.

- Excellent customer service and relationship-building skills.

- Strong analytical and problem-solving skills.

- Ability to work independently and as part of a team.

- Proficiency in Microsoft Office Suite.

Knowledge:

- In-depth knowledge of health insurance products, policies, and regulations.

- Understanding of the Kerala healthcare market and competitive landscape.

Preferred Skills:

- Experience with CRM software.

- Knowledge of local language(s) in Kerala.

- Experience in a fast-paced and dynamic environment


Functional Areas: Other

Read full job description

Prepare for Center Head roles with real interview advice

What people at Niva Bupa Health Insurance Company are saying

4.4
 Rating based on 20 Center Head reviews

Likes

Was good to work

  • Salary - Excellent
  • +6 more
Dislikes

_Have not helped me in my medical reasons

Read 20 Center Head reviews

Center Head salary at Niva Bupa Health Insurance Company

reported by 132 employees
₹3.5 L/yr - ₹7.5 L/yr
34% less than the average Center Head Salary in India
View more details

What Niva Bupa Health Insurance Company employees are saying about work life

based on 1.7k employees
50%
55%
54%
98%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Niva Bupa Health Insurance Company Benefits

Health Insurance
Job Training
Soft Skill Training
Work From Home
Cafeteria
Team Outings +6 more
View more benefits

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