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IT Engineer L1
Matrix Business Machines
posted 23d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Maintenance and troubleshooting of standard software packages.
- Microsoft OS, System Software, Installation and upgrades.
- Fault finding like MS-office / O 365 related issues resolution
- Problems related to the usage of the internet and emails.
- Maintaining Regular call Reports.
- Coordinate with Internal authorities/Department for IT solutions.
- Knowledge of Windows client and server OS troubleshooting
- L1 Support for network troubleshooting
- L1 Support for server standard roles
- Timely Suggestions to improve existing the IT infrastructure
- Maintain the asset list as per Customer Standard.
- Basic Troubleshooting of the internet lease line.
- Knowledge of server
- Firewall/Network security basic troubleshooting and configuration.
- L1 Support for standard Backup solution.
- Hands on experience resolving hardware board level issues
- Configuring BIOS settings ,BIOS upgrades
- Troubleshooting computer peripherals, like printers and scanners issues
- Setting up new computer systems
- Should be able to resolves issues related to Antivirus software
Employment Type: Full Time, Permanent
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What people at Matrix Business Machines are saying
What Matrix Business Machines employees are saying about work life
based on 21 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Matrix Business Machines Benefits
Soft Skill Training 
Team Outings 
Job Training 
Work From Home 
Health Insurance 
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