Engineer Information Technology
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Q1. What is sla, what are the priorities in ticketing tool. How to configure outlook. How to install os, how to boot pendrive what are the tool to use, how to configure a laptop,what u do the new laptop to assign u...
read moreSLA stands for Service Level Agreement. Priorities in ticketing tools include categorizing and prioritizing tickets based on urgency. Configuring Outlook involves setting up email accounts and preferences.
SLA is a contract between a service provider and a customer that defines the level of service expected.
Priorities in ticketing tools typically include categories like high, medium, and low, with high priority tickets being addressed first.
Configuring Outlook involves setting...read more
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