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MasterCard

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3.9

based on 693 Reviews

206 MasterCard Jobs

Lead - Product Manager Technical

MasterCard

3.9

based on 693 Reviews

3-9 years

₹ 13.3 - 33L/yr (AmbitionBox estimate)

Pune

1 vacancy

Lead - Product Manager Technical

MasterCard

posted 4d ago

Job Role Insights

Flexible timing

Key skills for the job

Operations Product Management Analytical Chemistry Information Security Business Operations Service Management

+ 2 more

Job Description

The Data Access platforms ensure the customers rights to Data Privacy and support how Mastercard responds to customers requests to exercise their rights. (eg, content of responses, timing, etc).

Customers have the following data access Rights which applies to Mastercard as a controller:

Right to have a copy of all personal data we have about them

Right to ask for a correction(update) to their personal data

Right to ask for a deletion of their personal data (right to erasure)

Right to port their personal data to another company in a structured machine-readable format

Right to restrict processing of their personal data (segregate data - so that we don t use it for any purpose other than permitted under the GDPR)

All the above rights are subject to various exceptions and conditions and therefore a request from an individual must be reviewed by the Privacy Team.

Capabilities for this initiative include:

Capture data access requests

Find, Retrieve, Check, Aggregate Data

Support the right to ask for deletion of data

Support the right to restrict processing

Support the right to data portability

Role and Responsibilities -

Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap.

Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements.

Detail, Collect and share user stories with engineering teams.

Identifies gaps and charters new platform capabilities as required

Identifies innovations or performs test and learn experiments to create features that add more business and customer value for a platform product

Participates with the business in research to inform platform product feature needs

Contributes near-term input (quarterly) for the platform product portfolio and roadmap

Exhibits expertise within platform feature area and coordinates with interdependent teams

Digests business requirements (user stories, use cases) and platform requirements for a platform feature set

Has visibility into the design of the user experience

Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed

Continuously monitors feature development at the feature level

Reviews product demo with the development team against acceptance criteria for the feature set

Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership

Supports and participates in post-release reviews and ensures feedback is reincorporated into the feature

Works with internal teams and business operations to identify, classify, and prioritize feature-level issues

Develops and implements new metrics into measurement techniques; works with development teams to develop reports to monitor them

Independently identifies and researches anomalous performance; escalates findings to senior management

Coordinates internal forums to collect and identify feature-level development opportunities

Owns and manages product documentation; enables self-service support and/or works to reduce overhead

Identifies feature risks from business and Product Owners feedback & in-depth analysis of operational performance and share with senior leadership

Mentoring team members

Assists with the hiring process.

All About You

10 years in Technical Product Management

Any development experience

Experience in product, program, or service management with technology.

Experience with organizing and coordinating customer activities with product development roadmaps.

Experience with defining and organizing customer objectives, goals, strategies and metrics.

Experience with defining hypothesis statements and experiments.

Experience with facilitating technical and non-technical virtual workshops, trainings and/or problem-solving meetings.

Experience with converting customer use cases into actionable and testable backlog and owning prioritization.

Understands the technologies, architecture design and features that support customer jobs to be done and are able to contribute to technical discussions, decisions and strategy related to a product.

Experience completing end-to-end delivery of software changes or customer onboarding experience that focuses on learning outcomes and metrics to drive continuous improvement.

Demonstrated solid judgment and effective communication skills. Ability to see the big picture, while navigating technology and customer development decisions and trade-offs.

Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions.

Proven track record for contributing to the team s agility and flow through experiments that focus on simplification

Education (preferred): Bachelors degree Computer Science (or related discipline)

Corporate Security Responsibility

Abide by Mastercard s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Employment Type: Full Time, Permanent

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