Personal Banking Officer.Direct Banking Center-PBFX

• To achieve monthly targets assigned individually and for the team.
• To ensure that all tele sales activities are directed to meeting sales targets.
• To develop and implement tele sales strategies and objectives as well as set challenging sales target and ensure that these targets are achieved.
• To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
• To drive cross sell effort.

• University Graduate with 2 years sales experience in FX related product.
• Excellent Communication & Analytical skills.
• Strong Sales & Service focus.
• Ability to work under pressure.
• Fluent in English and excellent communication skills.

Good team player with result driven attitude.

• Analysis of leads received Select.
• Conversion of leads into Sale
• Updating all the systems as per the call with the customer.
• Processing of the request or offer given to the customer.
• Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer s request.
• Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
• Maintaining all records of the approval, requests and reports handled.
• Compilation of daily and monthly reports and MIS for the team.