Business Analyst DMS

Implementing dealer management systems & Digital Applications in the network and managing post roll out support.

PRINCIPAL ACCOUNTABILITIES

Ensuring Connected customer experience through implementation of Digital Initiatives

Relationship Development

To improve quality of sales and dealer systems & Process

Improvement in overall systems & processes

Seeking approvals in making key decision in the assigned Zone/Region

Handling of Outsource Manpower (Field Engineers) : 4 to 5

MAJOR CHALLENGES

Training & Implementation of Business Objectives

Network Coverage

COMPETENCIES

Understanding of Automobile Business

Good communication & presentation skills

Logical reasoning & Analytical Skills

Solution Oriented

TECHNICAL COMPETENCIES

Knowledge of Software Programming Concepts like DFD (data flow diagram), ERD (Entity Relationship Diagram)

Knowledge of black box testing, white box testing, etc

Knowledge of IT Project Management methodologies (AGILE, WATERFALL, etc)

Data Analytics and Visualization (Business Intelligence tools)